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2016-11-02 08:11 AM
2016-12-12 02:40 PM
2016-12-14 12:29 PM
This isn't something general that I've heard of regarding the Xperia M5. If there is a significant change to the flashlight compared to when you first started using your device I would recommend you have it sent in to be examined by an authorized service centre. The easiest way to proceed with this is by contacting your Local support as they will have more information about that.
If you suspect this to be related to software I would advise performing a software repair using Xperia Companion, though if this doesn't help what you are experiencing is more likely related to hardware rather than software.
Keep me updated!
2017-02-18 04:53 PM
2017-02-21 03:34 PM
I'm sorry to hear you feel that way.
I would say that the best way to rule out something being wrong with your phone or not is to compare it with another Xperia M5.
If you however experience something to be wrong with the flashlight with your phone and have tested the previous troubleshooting in this thread I would advise you to have your phone sent in to an authorized service centre to be examined. I'm not sure how warranty and service procedures work in your area, I would recommend that you contact your local support team for further information.
Let me know if you have any further questions about this!
2017-04-12 09:52 AM
Hello, i have the sam problem here, i`ve been to services, they tell me the hardware is ok, they even istaled android 5.1, but after marshmallow update the flashlight is much weaker, it flashes on 40% of its full power, i used other app that turn on flashlight it is brighter, so maybe it is realy in softare update, please check that firs, i am very satisfied with my Xperia m5, and also i have a problem with camera app, it says that the camera is using another application, i have closed every app that could use it but without any results, i have to restart the mobile phone to make it work again, yes it was on service regarding that problem. Even with those "small" problems the phone is great.