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2016-11-01 07:37 PM
I can download the marshmellow update but when i click on install i get an error it says Could not install the new software version. Try again. I tried couple of times downloading the same update but it still doesn't install.
2016-11-01 10:29 PM
2016-11-02 08:03 PM
Keep us updated.
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
2017-01-25 09:08 PM - edited 2017-01-25 09:09 PM
hey guys i dont know what is going on but is like the 10 time that i downloaded that latest uppdate on my M5 and when i try to install it restart and all but say it could be installed?? pls help me
2017-01-26 02:44 AM
2017-02-13 06:40 AM
I've just bought a Sony Xperia M5 3 days ago after my Xperia C has had its final breath, it came with marshmallow 6.0 out of the box and there was a pending update, I tried installing it, it downloads the update, restarts then a minute after restarting it shows a message that the update has failed.
what I've tried:
using PC companion
factory resetting the device
in total I've tried about 10 times, I've done some research here and nothing seems to help, please assist.
2017-02-13 09:23 AM
Dear Now PC Companion not support for the updates. so try to update using Xperia Companion. and if you have already try with Xperia companion there is a another way to update phone using Flashtool. you can flash you phone using flash tool with or without loosing personal data. i think it will be helpful for you.
2017-02-13 12:08 PM
actually I realized when I googled PC companion it gave me Xperia Companion, any link for this flashing tool and does it affect the warranty?