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Microphone not working

One time poster
Message 1 of 4
2,173 Views
Message 1 of 4

Microphone not working

Callers could not hear me, but I hear them fine. But when i turn on the speaker, they hear me well.

How do I fix this fast?

I tried turning talkback off, turning on/off clear audio in settings, and even operating in safe mode. I even tried checking the microphone part,and cleaning it with a fine needle. I tried blowing on it during phone test. All I could hear was a very faint sound of my blow. But if I try speaking again on it during phone test, no audible voice was heard. So, they don't work at all.

PLEASE HELP

3 REPLIES 3
One time poster
Message 2 of 4
2,078 Views
Message 2 of 4

Re: Microphone not working

Sorry, I have the same problem since yesterday, and no solution !

I've read somewhere a possible solution, but doesn't work for me: just plug in a hearphone, and plug out. That works only when it is plugged in.. .

Good luck !

One time poster
Message 3 of 4
2,024 Views
Message 3 of 4

Re: Microphone not working

Translation via Google Translate:

Hello. The same thing happens to me. It is true that only with the headphones you can talk ... but it is annoying that there is no solution for this problem?

To not be putting out loud oh wearing headphones?

Please help us...

 

Hola.. A mi también me pasa lo mismo es cierto que solo con el audífono puedes hablar....pero es molestoso no hay una solución para este problema??

Para no estar poniendo en alta voz oh llevando audífonos?

Por favor ayúdenos... 

Highlighted
Learner
Message 4 of 4
1,916 Views
Message 4 of 4

Re: Microphone not working

Unfortunately, the same thing happened to me. And I am unable to find any solution. Sony is a very irresponsible company, I bought M5 due to its better camera performance, but now I'll recommend my other friends that don't buy this cheap quality mobile.