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Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

Microphone not working during calls

One time poster
Message 21 of 24
743 Views
Message 21 of 24

Re: Microphone problems

My Sony xperia M5 does not walk the microphone when I receive calls or when I use an application with audio to send as whatsapp and face messenger. Factory reset, walk a few hours and you hear again a constant noise, how do I solve ??

 

Mi Sony xperia M5 no anda el micrófono cuando recibo llamadas o cuando uso alguna aplicación con audio para enviar como whatsapp y face messenger. Restablezo de fabrica, anda unas horas y se vuelve a escuchar un ruido constante,  cómo soluciono??,

 

@Lechus

 

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post. 

 

Sony Xperia Support
Message 22 of 24
712 Views
Message 22 of 24

Re: Microphone problems

Hi @Lechus, sorry to hear about this. Slightly frowning Face

Have you tried any of the previous troubleshooting that I have posted in this thread? If you haven't done that, I would recommend doing so!

Let me know how it goes!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

One time poster
Message 23 of 24
37 Views
Message 23 of 24

Re: Microphone not working during calls

Google>site settings>microphone>unblock offensive words....this works! Thank you.🙏

 
Highlighted
Sony Xperia Support
Message 24 of 24
28 Views
Message 24 of 24

Re: Microphone not working during calls

Hi @Unicorn11, that sounds very strange, however if that helped you, thank you so much for sharing this information with us! Slightly smiling Face

Have a great day!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.