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M5 dual not booting

SOLVED
Apprentice
Message 1 of 9
7,503 Views
Message 1 of 9

M5 dual not booting

Need help asap. My M5 is not booting. Connected on charger notification light stay's red, no boot what so ever.

Connected phone with cable on PC , notification light stay's red.

On the PC getting the notification " Installing unknown device" 

Anyone got any solutions  Crying Face

1 ACCEPTED SOLUTION

Accepted Solutions
Apprentice
Message 3 of 9
11,624 Views
Message 3 of 9

Re: M5 dual not booting

Phone working again. Connected phone to charger for 1 hour still would't boot.

Left the phone the hole night unattended.

The next morning tried te powerbutton the phone boots up.

Phone is working just fine now

Must be the goddam battery lock issue Thinking Face:smileyd_oh:Angry Face

View solution in original post

8 REPLIES 8
Emperor
Message 2 of 9
7,496 Views
Message 2 of 9

Re: M5 dual not booting

@Sha2312

 

Connect the phone to a wall charger > press and hold the power button for 10 seconds > let it charge for 2-3 hours > report back




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 3 of 9
11,625 Views
Message 3 of 9

Re: M5 dual not booting

Phone working again. Connected phone to charger for 1 hour still would't boot.

Left the phone the hole night unattended.

The next morning tried te powerbutton the phone boots up.

Phone is working just fine now

Must be the goddam battery lock issue Thinking Face:smileyd_oh:Angry Face

View solution in original post

One time poster
Message 4 of 9
7,218 Views
Message 4 of 9

Re: M5 dual not booting

At times, the same issue occurs when you have a defective SD card. This issue happened today, I just removed the SD card and the phone automatically boots up by it self.

One time poster
Message 5 of 9
7,179 Views
Message 5 of 9

Re: M5 dual not booting

My M5 is not booting. Connected on charger notification light stay's red, no boot what so ever.
Connected phone with cable on PC , notification light stay's red.
On the PC getting the notification " Installing unknown device"

I have some problem with you then i try like what you do then it works (battery is charge normal and system is booting) but in my case after sony logo then blue screen (seems like loading OS situations) then stop like freeze situation then after 10-15 second automatically shutdown (loading OS is failure). then i try to plug in charge the situations is back like the first conditions (
M5 is not booting. Connected on charger notification light stay's red, no boot what so ever. Connected phone with cable on PC , notification light stay's red). On the PC getting the notification " Installing unknown device".

any sollutions?

Message 6 of 9
7,115 Views
Message 6 of 9

Re: M5 dual not booting

@uliwooly 

 

I charged my phone for straight 4-5 hours still red light and not starting
and its not getting heat up also
genreally during charging phone gets little bit of heat but its not getting heat also.

Regular
Message 7 of 9
6,955 Views
Message 7 of 9

Re: M5 dual not booting

The same situation with my m5.

After booting android starts updating application. Updates about 320-340 from about 380-390 and turned off. After that - red light with charger and any reaction on power on. And no solution found yet.

I need to extract all photos from inner memory. T_T

One time poster
Message 8 of 9
6,249 Views
Message 8 of 9

Re: M5 dual not booting

I got the same problem! Pls help! Phone is only 2 months old!
Highlighted
Message 9 of 9
6,242 Views
Message 9 of 9

Re: M5 dual not booting

Don't worry try to keep it at charge overnight.
If it still doesn't start goto service center and they will replace your motherboard and battery and it will be like new again. Slightly smiling Face
But they will keep your phone for atleast 10-15 days