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Tips & Tricks

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I can not change mu pin code

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Visitor
Message 1 of 4
1,420 Views
Message 1 of 4

I can not change mu pin code

I use my phone with a pin code right now for screen security but when I want to change my pin code settings close itself.

3 REPLIES 3
Emperor
Message 2 of 4
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Message 2 of 4

Re: I can not change mu pin code

@Computerci

 

That's quite odd, this is what you could try: Boot in >>> safe mode




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 3 of 4
1,410 Views
Message 3 of 4

Re: I can not change mu pin code

Hi @Computerci, sorry to hear about this.

Do I understand correctly that the settings application crashes as soon as you try changing the screen lock in your device? If that is the case, please follow the recommendation given by @uliwooly and if you still aren't able to change the screen lock, go to Settings > Apps > 3 dots in the top right corner > Show system > scroll down and find "Settings" > Storage > Clear data > OK.

Keep us posted!


Official Sony Xperia Support Staff


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Visitor
Message 4 of 4
1,371 Views
Message 4 of 4

Re: I can not change mu pin code

I tried but it did not change. Still I have "Settings has stop" error Slightly frowning Face  By the way, how can  "Boot in  safe mode"?