Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2017-05-17 02:54 PM
Hello, I have this problem that my clock just freezes and in some time it unfreezes can u please help me it's so annoying. The other problem that i'm having is that if my phone is backuping, I sometimes just can't use it, the screen isn't responding the screen just frozes. Today i had this problem that i was miracasting and after i canceled the connectiong the phone was completely frozen i had to restart it with the button near the sim card tray.
2017-05-31 09:55 AM
It looks like I'm facing the same problem. After the phone is restarted the clock works perfectly for some time. But it freezes at some point. I'm talking about both clocks - the widget one and the one in the top of screen. Sometimes both clocks show different times (both not accurate). The real problem is that today my alarm didn't start and I woke up too late - because the clock didn't work.
My phone (M5) is quite new (about a month), I didn't install so many apps (maybe 10).
2017-06-02 08:29 PM
2017-06-12 08:39 PM
I'm having the same problem. I don't want to turn it off and on for having the right time. I already reset the software with Xperia Companion and time still freezing time to time. The cellphone is not even a month old.
What can I do?
2017-06-12 10:44 PM
2017-07-05 03:17 PM
Hi everyone, I'm sorry for the late reply.
I have requested some additional information from you in PM's. If you could back to me with that information in a PM, I will try and look in to this matter further.
Thank you in advance!
2017-07-24 01:14 PM
I have exactly the same problem.Its so annoying and frustrating, specially because my alarm sometimes get late accourding to this problem. I also tried back to factory settings but the problem remain.
Can anyone help about this?
2019-04-08 08:46 AM
I've just been searching for a solution to this problem. Did you manage to fix it? Mine has recently started doing the same thing. If I reboot then it'll show the right time for a bit. Also, if I turn GPS off and on it sometimes fixes it, but not alway. What should I try next?