account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Sim/network issues when battery <80-80%

Highlighted
Learner
Message 1 of 4
1,655 Views
Message 1 of 4

Sim/network issues when battery <80-80%

I have a m4 aqua

 

When my battery is full i can make phonecalls etc when my battery drops bellow aprx 85% then i cannot make any phone calls

 

If i try to find my service provider form the settings menu it says service unavailable 

 

My device still sees my sim cause i can look inti my Sim contacts

3 REPLIES 3
Emperor
Message 2 of 4
1,649 Views
Message 2 of 4

Re: Sim/network issues when battery <80-80%

@Myabas

 

That's quite an odd behavior, could you try the following

test the phone above and bellow 85%

 

1 boot in >>> safe mode 

2 test a different SIM card 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Learner
Message 3 of 4
1,644 Views
Message 3 of 4

Re: Sim/network issues when battery <80-80%

Been there done that...

 

the reason i did say aprrox 80% is because i did try it out

 

And another sim was my first thought 

 

But still thnx for your reply 

 

Ps. I also reinstalled my firmware etc still the same...

Emperor
Message 4 of 4
1,640 Views
Message 4 of 4

Re: Sim/network issues when battery <80-80%

@Myabas

 

Time to contact your Local support regarding this issue. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)