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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Microphone not working during calls

SOLVED
One time poster
Message 31 of 40
3,987 Views
Message 31 of 40

Re: Microphone not working during calls

How to do it?

One time poster
Message 32 of 40
3,351 Views
Message 32 of 40

Re: Microphone not working during calls

Hi, 

 

I had the same problem, and I found somewhere else that some apps like Facebook or Snapchat may intefere with the mic if you do not allow them access to the mic (#1984, if you get the reference). Thus, I allow access to microphone to all these types of apps and now it works. 

 

I hope you guys can solve your problem. 

 

Greetings! 


ps: My mobile is an Xperia XA1 Ultra, and I love it! 

One time poster
Message 33 of 40
3,080 Views
Message 33 of 40

Re: Microphone not working during calls

 Hi Sarah any luck with that problem. im sitting in the same boat.

 

Learner
Message 34 of 40
3,049 Views
Message 34 of 40

Re: Microphone not working during calls

Hi,

 

I have a Xperia XA1 Ultra and have the same problem: the mic does not work during calls, people cant hear me unless I turn it to speaker phone.

 

I have tried everything you have suggested (except noise suppresion, wich i havent been able to locate) and still won't work.

 

I actually bought this phone because my old Sony had this problem... Never imagined I would be having the same trouble again.

 

Please, help!! 

One time poster
Message 35 of 40
2,912 Views
Message 35 of 40

Re: Microphone not working during calls

Try checking the Earphone Jack Socket for Detritus.

Any foreign bodies in the socket may cause the phone to think there are earphones/mic plugged in.

This may then switch off the internal earspeaker and microphone  as the phone is thinking there are external ones plugged in.

Power the phone off before trying to get anything out of the socket and be careful not to damage the internal contacts or you will need a new socket or phone.

One time poster
Message 36 of 40
2,065 Views
Message 36 of 40

Re: Microphone not working during calls

Can y explain me more ? Thank 

you.

Learner
Message 37 of 40
2,047 Views
Message 37 of 40

Re: Microphone not working during calls

When i get calls, I can hear people talking but they cant hear me. Its the second Sony phone which I own that has this problem. Loved Sony, but Im not buying it anymore. 

Learner
Message 38 of 40
2,046 Views
Message 38 of 40

Re: Microphone not working during calls

The same exact thing happened to me. I am really disappointed. 

lp8
One time poster
Message 39 of 40
714 Views
Message 39 of 40

Re: Microphone not working during calls

can you please let me know where to find this feature?

Highlighted
Regular
Message 40 of 40
437 Views
Message 40 of 40

Re: Microphone not working during calls

Hello Muslefy is faceing the same issue dunirng normal calling another person is with me in call not able to here anything but when turn loudspeker mode in my phone he is abl to hear what the issue not able to understand ,, can you tell me whats your solution fro thi issue ..

 

thanks