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2017-12-28 10:06 AM
Hi @Jgallardo23, I am sorry to hear about what you are experiencing.
I recommend that you try getting in touch with your Local support, so that they may assist you in having your device sent to an authorized service center. They are familiar with local service routines, consumer laws and warranty terms and are best suited to assist you in having your device sent in.
2018-01-04 06:17 PM
Dear, I tried that, but they could not help me at the local service center. His response was to buy another device, since this is already two years old (stupid) I need to know if they guide me to where I can send it for review or if it is convenient to discard it ...
2018-01-05 12:49 PM
I am sorry to hear that your local service center was not able to assist you, are they authorized? It would be best to get in touch with your Local support for assistance, as they are well informed with local service routines, and will know how you may proceed!
2018-09-01 06:40 PM
kaderlg, please tell us how you solved this issue!
I have a device presenting this defect and I feel helpless as it seems the only way to fix it the expensive local support. Is that how you got it fixed?
Thanks in advance!
2018-09-11 12:39 PM - edited 2018-09-11 12:40 PM
I also solved this problem.
This is knitted with overheating of memory chip and a processor.
2018-10-23 11:36 AM
M4 Ram issue, shows only 883 MB...
Looks like i spoke too soon.. i was re-installing and updating the apps when my M4 blue screened..
It hasn't been up since.. it goes to blue screen righ after the white sony startup screen. What is the solution. Sony experia devices had heating essue also it is too bad for sony mobile munufectuting deffect
2018-10-28 07:10 AM - last edited on 2018-10-29 11:39 AM by alexdon
Mon téléphone sony m4 montre que la ram est 885m et avant c,était 2g et des fois ne répond
My sony m4 phone shows that the ram is 885m and before c, was 2g and sometimes does not respond
2019-03-31 05:28 AM - last edited on 2019-04-01 08:13 AM by alexdon
hecha pasta de solda en la placa (solo a esos dos cuadrados negros de la foto de arriba), y pasa la estacion de calor a 300 grados por 3 minutos en los dos cuadrados negros de arriba
made solder paste on the plate (only to those two black squares in the photo above), and passes the heat station to 300 degrees for 3 minutes in the two black squares above