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M4 Ram issue, shows only 883 MB...

SOLVED
Sony Xperia Support
Message 131 of 140
1,463 Views
Message 131 of 140

Re: M4 Ram issue, shows only 883 MB...

Hi @Jgallardo23, I am sorry to hear about what you are experiencing. Slightly frowning Face

I recommend that you try getting in touch with your Local support, so that they may assist you in having your device sent to an authorized service center. They are familiar with local service routines, consumer laws and warranty terms and are best suited to assist you in having your device sent in.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Visitor
Message 132 of 140
1,413 Views
Message 132 of 140

Re: M4 Ram issue, shows only 883 MB...

Dear, I tried that, but they could not help me at the local service center. His response was to buy another device, since this is already two years old (stupid) I need to know if they guide me to where I can send it for review or if it is convenient to discard it ...

Sony Xperia Support
Message 133 of 140
1,403 Views
Message 133 of 140

Re: M4 Ram issue, shows only 883 MB...

I am sorry to hear that your local service center was not able to assist you, are they authorized? It would be best to get in touch with your Local support for assistance, as they are well informed with local service routines, and will know how you may proceed! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

One time poster
Message 134 of 140
890 Views
Message 134 of 140

Re: M4 Ram issue, shows only 883 MB...

I SOLVED IT !

One time poster
Message 135 of 140
856 Views
Message 135 of 140

Re: M4 Ram issue, shows only 883 MB...

kaderlg, please tell us how you solved this issue!

I have a device presenting this defect and I feel helpless as it seems the only way to fix it the expensive local support. Is that how you got it fixed?

Thanks in advance!

One time poster
Message 136 of 140
808 Views
Message 136 of 140

Re: M4 Ram issue, shows only 883 MB...

I also solved this problem.

This is knitted with overheating of memory chip and a processor.msm8939.jpg

 

 

 

One time poster
Message 137 of 140
779 Views
Message 137 of 140

Re: M4 Ram issue, shows only 883 MB...

How to solve it???

One time poster
Message 138 of 140
686 Views
Message 138 of 140

M4 Ram issue, shows only 883 MB...

M4 Ram issue, shows only 883 MB...
Looks like i spoke too soon.. i was re-installing and updating the apps when my M4 blue screened..
It hasn't been up since.. it goes to blue screen righ after the white sony startup screen. What is the solution. Sony experia devices had heating essue also it is too bad for sony mobile munufectuting deffect 

One time poster
Message 139 of 140
667 Views
Message 139 of 140

Re: M4 Ram issue, shows only 883 MB...

Mon téléphone sony m4 montre que la ram est 885m et avant c,était 2g et des fois ne répond 

My sony m4 phone shows that the ram is 885m and before c, was 2g and sometimes does not respond

gt

One time poster
Message 140 of 140
380 Views
Message 140 of 140

Re: M4 Ram issue, shows only 883 MB...

hecha pasta de solda en la placa (solo a esos dos cuadrados negros de la foto de arriba), y pasa la estacion de calor a 300 grados por 3 minutos en los dos cuadrados negros de arriba

made solder paste on the plate (only to those two black squares in the photo above), and passes the heat station to 300 degrees for 3 minutes in the two black squares above

gt