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Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

I have a earphone problem

One time poster
Message 1 of 3
Message 1 of 3

I have a earphone problem

Dear Mademe/ Sir

I have a little problem that I haven't been able to solve despite doing updates and resetting my phone. When I try to plug in any headphones to my phone, I get 'this accessory is not supported by your device' warning. Would you be able to tell me how to solve this please?

Sony Xperia Support
Message 2 of 3
Message 2 of 3

Re: I have a earphone problem

Hi @Berkeb19, I'm sorry to hear this.


Are these headphones that you have been using with your phone previously or are they a new pair that you haven't used with this phone earlier? Have you also been able to confirm that the headphones work with another devices? If not then I recommend that you try this if possible.


Feel free to let me know how it went!


sony_sign_logo.png - Official Sony Xperia Support Staff

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One time poster
Message 3 of 3
Message 3 of 3

Re: I have a earphone problem


I have the same problem with my earphones.  Did you already find a way to solve it?