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Xperia M2 Android Update - Contact apps problems

SOLVED
Regular
Message 1 of 7
3,276 Views
Message 1 of 7

Xperia M2 Android Update - Contact apps problems

Good morning,

 

Did yesterday the update to Android 4.4.2 and now cannot reach anymore my contacts so cannot call anybody.

Message I receive is "Apps contact was unfortunatelly stopped".

NIce to have a phone but if you cannot call somebody that's not a phone anymore.

TRied to see if on the Sony PC companion there was a repair apps program but don't see anything.

 

Who can assist me to recover this module in order to be abble to call once time new?

I am in France and I used the for sure the oficial update from SFR( Vodafone)

 

Thanks in advance

 

Manuel

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Commissioner
Message 2 of 7
3,821 Views
Message 2 of 7

Re: Xperia M2 Android Update - Contact apps problems

Go to settings- apps- all- contacts- clear data- force stop and.then restart your phone...this should fix the problem...
6 REPLIES 6
Highlighted
Commissioner
Message 2 of 7
3,822 Views
Message 2 of 7

Re: Xperia M2 Android Update - Contact apps problems

Go to settings- apps- all- contacts- clear data- force stop and.then restart your phone...this should fix the problem...
Regular
Message 3 of 7
3,254 Views
Message 3 of 7

Re: Xperia M2 Android Update - Contact apps problems

Good afternoon GreekXperia Sp,

 

Thanks a lot for your help 

 

Apps in order now and I recovered my contacts from a back up previously done.

 

Have a great day

 

Best Regards

 

Manuel

Commissioner
Message 4 of 7
3,238 Views
Message 4 of 7

Re: Xperia M2 Android Update - Contact apps problems

Glad to hear my advice helped you...have a nice day
One time poster
Message 5 of 7
2,883 Views
Message 5 of 7

Re: Xperia M2 Android Update - Contact apps problems

Thanks for your instructions!!!

Worked perfectly on my brand new M2 and I dont have to put data back, it just appear again.

Thanks a lot, again

 

Yvonne

One time poster
Message 6 of 7
2,815 Views
Message 6 of 7

Re: Xperia M2 Android Update - Contact apps problems

I had the same issue and now fixed thanks to reset.
One time poster
Message 7 of 7
2,580 Views
Message 7 of 7

Re: Xperia M2 Android Update - Contact apps problems

i update last last day my sony m2. after that. some application lost. like facebook. video converter. and others. now ive tried to install again on playstore. and cant install. my friend try to share her facebook apps. and again it failed to install. pls help me.