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2016-08-09 07:46 AM
2016-08-19 11:08 AM
2016-08-26 09:22 AM
i'm also experiencing the same problem. I've tried to reboot, to factory reset and clear cache and data yet my camera still stops in working. I bought my sony m5 dual just 2 months ago and hearing issues like this is so very frustration, i choose sony over iphone because its cheaper yet it offers the best camera phones + it is water resistant but because of this issue i'm starting tto hate Sony.
2016-10-22 06:58 PM
I have contacted Sony. This issue has been happening with devices for almost four years without a recall on the faulty hardware. I have advised Sony I will be filing a complaint with the Ministry of Consumer Affairs.
2017-06-07 07:10 PM
I'm so grateful for this. I don't have to send my phone to the company. Thank you very much for the suggestion! It really worked out for my problem.
I was very frustrated bcs i tried everything but they were all in vain. I rebooted my phone on safe mode as you suggested and i can open my camera now!