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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Settings,contacts and calls apps not responding (Android 5.1.1)

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Visitor
Message 1 of 4
1,965 Views
Message 1 of 4

Settings,contacts and calls apps not responding (Android 5.1.1)

Hi there,

 

I have a Sony Xperia M2 Aqua, with an Android 5.1.1 operational system.

It's been about 3 days now that my Contacts, Notes and Settings Apps have stoped responding.

I don't even receive an error message. The window opens, nothing shows up, and then the app shuts down.

I can't make calls, nor access my contacts' list or check my settings.

I don't want to lose my information in the notes, so I am trying to avoid a factory reset.
Does anyone knows what's going on?
I did update YouTube a few days ago and thought that might be the problem. I have another app, DuSpeed Booster, that allowed me to manage my apps (because I can't through the settings), and I've removed a few apps, thinking it might be a storage problem... Then removed updates from other several apps (including youtube and almost all Google apps). But nothing has worked.

 

Well...hoping to hear from you.

Thanks!
Fernanda

 

 

3 REPLIES 3
Emperor
Message 2 of 4
1,955 Views
Message 2 of 4

Re: Settings,contacts and calls apps not responding (Android 5.1.1)

@fefagundes

 

Settings > storage how much free internal storage does your phone has?

 

Also, boot on >>> safe mode, this will disable all third party apps, perhaps an app is causing this. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 3 of 4
1,943 Views
Message 3 of 4

Re: Settings,contacts and calls apps not responding (Android 5.1.1)

Hi @uliwooli

I tried that (clearing storage space and rebooting on safe mode), didn't work unfortunately.

 

Thanks for answering, anyways. Slightly smiling Face

Visitor
Message 4 of 4
1,937 Views
Message 4 of 4

Re: Settings,contacts and calls apps not responding (Android 5.1.1)

Oh boy...

 

Now not even my alarm and clock will work... Messaging is not responding as well.

 

It's like my phone has a virus.

Help.. Slightly frowning Face