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Tips & Tricks

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No sound from speaker

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Rookie
Message 1 of 11
12,015 Views
Message 1 of 11

No sound from speaker

I bought my mobile a month ago. Since yesterday No sound can be heard frim tis device. No ringtones, no touch tones. Everything works with earphones but without it one would feel as if he is deaf. Tried even safe mode bt same problem exist. Whatto do now?
1 ACCEPTED SOLUTION

Accepted Solutions
Master
Message 6 of 11
17,091 Views
Message 6 of 11

Re: No sound from speaker

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

 

I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

10 REPLIES 10
Moderator
Message 2 of 11
12,007 Views
Message 2 of 11

Re: No sound from speaker

Try settings-apps-all-sound enhancements,force stop and clear data.Restart.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 3 of 11
12,002 Views
Message 3 of 11

Re: No sound from speaker

Its not working...tried twice
Moderator
Message 4 of 11
11,999 Views
Message 4 of 11

Re: No sound from speaker

This is strange.Try to unplug the headset while listening to music or while in a call.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Rookie
Message 5 of 11
11,993 Views
Message 5 of 11

Re: No sound from speaker

Yet Not working... Now!
Master
Message 6 of 11
17,092 Views
Message 6 of 11

Re: No sound from speaker

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

 

I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Adept
Message 7 of 11
11,974 Views
Message 7 of 11

Re: No sound from speaker

I think you just have some dust in the headphone jack, you should clean it carefully. But before you do that, check "Sony smart connect" app (preloaded) andif it says you've got headphones in, when you don't, clean the headphones jack... Carefully
One time poster
Message 8 of 11
11,919 Views
Message 8 of 11

Re: No sound from speaker

Hi There

 

same issue here, no sound from speaker.

Is your problem solved yet?

 

thank you

 

Bruinenat

One time poster
Message 9 of 11
11,546 Views
Message 9 of 11

Re: No sound from speaker

I have the same problem. Cannot hear anything but calls and an app but youtube has no sound. No ringtone, no alarm, no voice notes from WhatsApp. It's been a month as well... I haven't put it in water or anything. It just suddenly stopped working... I might just take it back and get my money back. Repair my old iPhone and get on with it. And I though moving away from Apple was going to be better... Seems not
One time poster
Message 10 of 11
9,666 Views
Message 10 of 11

Re: No sound from speaker

I can only turn my m2 aqua on with the charger it will not turn of and there is no volume what do I do?