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Tips & Tricks

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No sim card no service

Rookie
Message 1 of 12
21,445 Views
Message 1 of 12

No sim card no service

My son has a Sony xperia m2 he took his sim card out then put it back in and it is now saying no sI'm no service do you know what this could be?
11 REPLIES 11
Highlighted
Emperor
Message 2 of 12
21,442 Views
Message 2 of 12

Re: No sim card no service

@Nosimcard

 

restart the phone and check again. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 3 of 12
21,439 Views
Message 3 of 12

Re: No sim card no service

I have done this a number of times still no good.
Emperor
Message 4 of 12
21,435 Views
Message 4 of 12

Re: No sim card no service

@Nosimcard

 

Are you using the correct SIM card size or did you trimmed/cut a regular SIM card? how old is the SIM card? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 5 of 12
21,418 Views
Message 5 of 12

Re: No sim card no service

Yes its the right one. He has had it from brand new for roughly 6 months.was working fin uni he took it out then put it back in.
Emperor
Message 6 of 12
21,410 Views
Message 6 of 12

Re: No sim card no service

@Nosimcard

 

I've seen users with a similar issue when they insert the SIM card backwards, which will damage the phone. You could repair the phone with PCC

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Phy
Forum Legend
Message 7 of 12
21,407 Views
Message 7 of 12

Re: No sim card no service

Does it detect the SIM card while on safe mode?

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
Rookie
Message 8 of 12
21,363 Views
Message 8 of 12

Re: No sim card no service

No.
Phy
Forum Legend
Message 9 of 12
21,358 Views
Message 9 of 12

Re: No sim card no service

Contact sony xperia support it seems to be a hardware problem.

Sony Xperia Support.
http://support.sonymobile.com/global-en/contactUs/
One time poster
Message 10 of 12
16,166 Views
Message 10 of 12

Re: No sim card no service

Sir, i had the same problem and i found a solution today itself. 

Step1: go to setting > mobile networks> select the preferred network type for that sim which is working. I did to LTE though sim was GSM. And select the preferred network type to GSM for non working sim.

STEP2 : then interchange the preferred network types and you will see that, your sim will work as previous.