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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

M2 Not Charging when Battery is Low

SOLVED
One time poster
Message 11 of 18
3,669 Views
Message 11 of 18

Re: M2 Not Charging when Battery is Low

Same problem - can anyone give me help with what to do about it? Im going to send it off but in the mean time am really missing my phone. It would be great if someone could help.

Enthusiast
Message 12 of 18
3,648 Views
Message 12 of 18

Re: M2 Not Charging when Battery is Low

Hello
you have the latest firmware 18.3.1.C.1.17?
this problem was solved by this update

One time poster
Message 13 of 18
3,504 Views
Message 13 of 18

Re: M2 Not Charging when Battery is Low

this is stupid, I just bought this m2 aqua first it did charging like it is, but then now it took about 11h for only 75% battery??? I really sad, also when charging phone getting heating like **bleep**, i really confuse, please some help??

One time poster
Message 14 of 18
3,126 Views
Message 14 of 18

Re: M2 Not Charging when Battery is Low

I have problem too with my xperia m2 dual, from 2days ago cannot work to charge.
I try to restart, and any solution but zonkk,,, help me for this problem , thank you before,
One time poster
Message 15 of 18
2,919 Views
Message 15 of 18

Re: M2 Not Charging when Battery is Low

Hi,

I tried charging my phone in safe mode. It seems to charge perfectly. Does this mean I need to simply reinstall the OS??

One time poster
Message 16 of 18
2,499 Views
Message 16 of 18

Re: M2 Not Charging when Battery is Low

Before reinstalling your OS try and identify why it is doing that

Visitor
Message 17 of 18
1,867 Views
Message 17 of 18

Re: M2 Not Charging when Battery is Low

dude how did ur problem of "phone not charging" got cured?  i am interested because i have treid everything and its not charging just recognizes the charger and stops, even when connected to the laptop. Please do help me if you got anything helpful for me!.

One time poster
Message 18 of 18
522 Views
Message 18 of 18

Re: M2 Not Charging when Battery is Low

Try charging M2 through a laptop USB port. Try all ports before giving up. The laptop USB ports are more load robust compared to wall power chargers.