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Headset not Supported

SOLVED
Visitor
Message 21 of 29
1,430 Views
Message 21 of 29

Re: Headset not Supported

Headset not supported appears on my screen everytime I connect my headset. I tried many headset but still not working..

Visitor
Message 22 of 29
1,430 Views
Message 22 of 29

Re: Headset not Supported

I follewed the procedure but still not working 

Learner
Message 23 of 29
1,380 Views
Message 23 of 29

Re: Headset not Supported

Other headset not support but why????

 

 

Emperor
Message 24 of 29
1,376 Views
Message 24 of 29

Re: Headset not Supported

@4197

 

do elaborate on your question




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
One time poster
Message 25 of 29
1,190 Views
Message 25 of 29

Re: Headset not Supported

What is the solution of this message Headset not supported go to sony website.

One time poster
Message 26 of 29
1,163 Views
Message 26 of 29

Re: Headset not Supported

I am using sony m4 aqua and every time I try to plug earphones with microphone, it says that headset with microphone not supported...I wasted 15€ on earphones and now they don't work

One time poster
Message 27 of 29
1,093 Views
Message 27 of 29

Re: Headset not Supported

I tried your suggested steps but still it didn't work for me. I have a Sony xperia Xzs, purchased last November 2017 and this month I encountered this kind of error on headset. Please help me this, don't disappoint me, BTW i also used xperia Z1 and Z3 but I don't encounter this error, so your assistance will greatly appreciated.

 

Thanks! 

Learner
Message 28 of 29
984 Views
Message 28 of 29

Re: Headset not Supported

I have precisely the same problem, although I've been using the apple earbuds that came with every iPhone 6.

 

Also, my phone is the xa1 ultra, which I bought brand new roughly a year ago. Never had an issue (mic and buttons dont work but that was to be expected from apple earphones on androids). Couple of days ago, this issue started. Exactly the same "not supported" message, stating I should contact Sony online support. I've reset the phone to factory settings, having to reinstall over 20gbs on apps, mainly. Before that, I've switched off and on, obviously, which didn't work, also. I love the quality of sound of the apple earphones, regardless of non-functioning buttons and mic. I'd hate to have to spend money replacing them, really. As a previous user wrote, I've been with Sony for many many years, since the Sony Ericsson times. I've had sony's for over 15 years now (I had the t68i, the first with a camera). If I have to start having issues, there's plenty of competitors in the market that produce phones without all the known issues that Sony has had of late in its many phone models.

 

Can anyone from tech support give an idea or make an update that can sort this issue? Clearly, there's a lot of people with this problem, with different models as well as many other problems, I can see... If you go to the Samsung, Apple, one+, huawey, ztc, etc, etc, etc, you don't see these many complaints. Either you go cheaper and you understand these issues or, if you want to keep the Sony prices and brand association, fix this. The Sony mobile of late, unfortunately, is nowhere near the quality that Sony video, audio and games clearly show. For the first time, I'm really regretting having bought this piece of junk... It looks that you are now building phones to last 6 months, tops. After that, it's problem after problem.... I'm only writing about the earphone jack because its the latest and most annoying. Because 6 months after I bought this piece of crap (for almost 400 euros, what a waste of money ..) the touchscreen started malfunctioning. Even today, sometimes, completely randomly, it's like a ghost starts touching my screen, pulling the drop down menu whenever it feels like it. 

One time poster
Message 29 of 29
648 Views
Message 29 of 29

Re: Headset not Supported

Please help ma my headset can't support in Sony mobile. 

So tell me solution..