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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Can't swipe nor scroll anymore

SOLVED
Visitor
Message 1 of 6
3,866 Views
Message 1 of 6

Can't swipe nor scroll anymore

Hi, my daughter got hold of the phone this morning and must have changed some settings. I can now no longer simply swipe to unlock the screen. I need to tap once, a yellow box appears and then I have to double tap and then swipe. Once on the main screen I again can not swipe between screens but need to double tap within the yellow box. I can access the settings folder by doing so but am then unable to scroll down to change any of the settings. Please help these yellow boxes and not being able to do anything are driving me crazy. Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
Visitor
Message 4 of 6
5,167 Views
Message 4 of 6

Re: Can't swipe nor scroll anymore

thanks, it seems she enabled the talk back function for the blind which meant that I had to swipe with my entire hand in order to scroll and disable this function! Thanks anyway.

5 REPLIES 5
Emperor
Message 2 of 6
3,863 Views
Message 2 of 6

Re: Can't swipe nor scroll anymore

Settings, security, screen lock. Swipe.




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 3 of 6
3,862 Views
Message 3 of 6

Re: Can't swipe nor scroll anymore

If that doesn't work she probably installed a different app.

Opem the app drawer, swipe left to right, installed, the latest apps should be on the first row



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 4 of 6
5,168 Views
Message 4 of 6

Re: Can't swipe nor scroll anymore

thanks, it seems she enabled the talk back function for the blind which meant that I had to swipe with my entire hand in order to scroll and disable this function! Thanks anyway.

One time poster
Message 5 of 6
3,057 Views
Message 5 of 6

Re: Can't swipe nor scroll anymore

cant swipe phone 

Highlighted
One time poster
Message 6 of 6
2,042 Views
Message 6 of 6

Re: Can't swipe nor scroll anymore

What a $hit fit I was ready to smash this anroit piece of grabage in front of a mack truck and or a 4 lb hammer trying to get her to shut up.