account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

    Please help us improve our website

    Take our customer survey to evaluate your visit.

    It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

    Launch survey No thanks
    Xperia Support ForumHome
    Help
    cancel
    Turn on suggestions
    Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
    Showing results for 
    Search instead for 
    Did you mean: 
    Tips & Tricks

    If you want to get the max out of your Xperia phone then check out Xperia tips page.

    Camera image looks like it lacks details

    SOLVED
    Go to solution
    santhan
    santhan
    Adviser

    ‎2015-10-01 12:34 PM - last edited on ‎2015-10-05 08:32 PM by alexdon Moderator

    Message 1 of 387
    14,492 Views
    Message 1 of 387

    ‎2015-10-01 12:34 PM - last edited on ‎2015-10-05 08:32 PM by alexdon Moderator

    Camera image looks like it lacks details

    Hi, I am from India. After the lollipop upadate, my Xperia m2 dual( 2302) camera shows some isues. Its image looks like artistic picture, lacks details. When zooming its feel too bad. Is any one have this issue?

    Reply
    1 ACCEPTED SOLUTION

    Accepted Solutions
    alexdon
    alexdon Moderator
    Moderator

    ‎2016-01-03 10:29 AM - edited ‎2016-01-03 10:45 AM

    Message 368 of 387
    7,336 Views
    Message 368 of 387

    ‎2016-01-03 10:29 AM - edited ‎2016-01-03 10:45 AM

    Re: Camera image looks like it lacks details

    The camera seems to be fixed with latest update:

    http://www.xperiablog.net/2015/12/29/new-xperia-m2-update-18-6-a-0-182-now-rolling/

     

    For any questions related to update availability, please do not create other threads and remember that updates are released gradually, so timing and availability will differ:

    https://talk.sonymobile.com/t5/Software-Updates/Android-5-1-When-are-we-getting-Lollipop-Which-Xperi...


    Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

    View solution in original post

    0 Kudos
    Reply
    386 REPLIES 386
    Quester
    Quester Moderator
    Moderator

    ‎2015-10-01 12:39 PM

    Message 2 of 387
    14,490 Views
    Message 2 of 387

    ‎2015-10-01 12:39 PM

    Re: Camera image looks like atitistic image

    Can you please uplaod a sample photo to a drive or image hosting site and post the link here?


    Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

    Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.
    Reply
    santhan
    santhan
    Adviser

    ‎2015-10-01 01:08 PM

    Message 3 of 387
    14,478 Views
    Message 3 of 387

    ‎2015-10-01 01:08 PM

    Re: Camera image looks like atitistic image

    https://drive.google.com/file/d/0B1SMc7LX9q93Z242UlJxbDRLQ3c/view?usp=docslist_api
    Reply
    santhan
    santhan
    Adviser

    ‎2015-10-01 01:13 PM

    Message 4 of 387
    14,476 Views
    Message 4 of 387

    ‎2015-10-01 01:13 PM

    Re: Camera image looks like atitistic image

    https://drive.google.com/file/d/0B1SMc7LX9q93QmVxS09uMXVTcEE/view?usp=docslist_api

    This is another sample.
    0 Kudos
    Reply
    Quester
    Quester Moderator
    Moderator

    ‎2015-10-01 01:30 PM

    Message 5 of 387
    14,459 Views
    Message 5 of 387

    ‎2015-10-01 01:30 PM

    Re: Camera image looks like atitistic image

    This is odd, looks like there's a filter applied to it. We can start by clearing camera app cache:

     

    - Go to Settings -> Apps -> All -> Camera -> Force stop, Clear data and restart your phone.


    Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

    Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.
    0 Kudos
    Reply
    santhan
    santhan
    Adviser

    ‎2015-10-01 01:45 PM

    Message 6 of 387
    14,447 Views
    Message 6 of 387

    ‎2015-10-01 01:45 PM

    Re: Camera image looks like atitistic image

    Based on your suggestion, I have done the above procedure but the problem is still there.
    0 Kudos
    Reply
    xavinux
    xavinux
    Genius

    ‎2015-10-01 02:19 PM

    Message 7 of 387
    14,427 Views
    Message 7 of 387

    ‎2015-10-01 02:19 PM

    Re: Camera image looks like atitistic image

    Hi @santhan

     

    You can also try boot your device into safe mode and check if this issue persits. If everything works ok in this mode, a third party app is creating this problem. I´m at disposal for any question.

    "We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas
    0 Kudos
    Reply
    santhan
    santhan
    Adviser

    ‎2015-10-01 02:46 PM

    Message 8 of 387
    14,417 Views
    Message 8 of 387

    ‎2015-10-01 02:46 PM

    Re: Camera image looks like atitistic image

    Hi@ xavinux

    Thank you for your suggestion. I tried the safe mode but the issue is still there.
    0 Kudos
    Reply
    xavinux
    xavinux
    Genius

    ‎2015-10-01 02:52 PM

    Message 9 of 387
    14,413 Views
    Message 9 of 387

    ‎2015-10-01 02:52 PM

    Re: Camera image looks like atitistic image

    Hi @santhan

     

    Please, run a backup of the device information. Perform a system repair using PC Companion or Bridge for MAC. The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery. Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds) Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process. If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP. Keep us updated.

    "We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas
    0 Kudos
    Reply
    anemos11
    anemos11
    Regular

    ‎2015-10-01 03:30 PM - edited ‎2015-10-01 03:43 PM

    Message 10 of 387
    14,398 Views
    Message 10 of 387

    ‎2015-10-01 03:30 PM - edited ‎2015-10-01 03:43 PM

    Re: Camera image looks like atitistic image

    Hello. i have exactly the same problem after update to lollipop (xperia m2 aqua d2403).

    0 Kudos
    Reply
    This website uses cookies. Learn more