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Camera image looks like it lacks details

SOLVED
Adviser
Message 1 of 387
14,492 Views
Message 1 of 387

Camera image looks like it lacks details

Hi, I am from India. After the lollipop upadate, my Xperia m2 dual( 2302) camera shows some isues. Its image looks like artistic picture, lacks details. When zooming its feel too bad. Is any one have this issue?

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator
Message 368 of 387
7,336 Views
Message 368 of 387

Re: Camera image looks like it lacks details

The camera seems to be fixed with latest update:

http://www.xperiablog.net/2015/12/29/new-xperia-m2-update-18-6-a-0-182-now-rolling/

 

For any questions related to update availability, please do not create other threads and remember that updates are released gradually, so timing and availability will differ:

https://talk.sonymobile.com/t5/Software-Updates/Android-5-1-When-are-we-getting-Lollipop-Which-Xperi...



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

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386 REPLIES 386
Moderator
Message 2 of 387
14,490 Views
Message 2 of 387

Re: Camera image looks like atitistic image

Can you please uplaod a sample photo to a drive or image hosting site and post the link here?



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Adviser
Message 3 of 387
14,478 Views
Message 3 of 387

Re: Camera image looks like atitistic image

Adviser
Message 4 of 387
14,476 Views
Message 4 of 387

Re: Camera image looks like atitistic image

Moderator
Message 5 of 387
14,459 Views
Message 5 of 387

Re: Camera image looks like atitistic image

This is odd, looks like there's a filter applied to it. We can start by clearing camera app cache:

 

- Go to Settings -> Apps -> All -> Camera -> Force stop, Clear data and restart your phone.



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Adviser
Message 6 of 387
14,447 Views
Message 6 of 387

Re: Camera image looks like atitistic image

Based on your suggestion, I have done the above procedure but the problem is still there.
Genius
Message 7 of 387
14,427 Views
Message 7 of 387

Re: Camera image looks like atitistic image

Hi @santhan

 

You can also try boot your device into safe mode and check if this issue persits. If everything works ok in this mode, a third party app is creating this problem. I´m at disposal for any question.

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas
Adviser
Message 8 of 387
14,417 Views
Message 8 of 387

Re: Camera image looks like atitistic image

Hi@ xavinux

Thank you for your suggestion. I tried the safe mode but the issue is still there.
Genius
Message 9 of 387
14,413 Views
Message 9 of 387

Re: Camera image looks like atitistic image

Hi @santhan

 

Please, run a backup of the device information. Perform a system repair using PC Companion or Bridge for MAC. The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery. Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds) Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process. If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP. Keep us updated.

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas
Regular
Message 10 of 387
14,398 Views
Message 10 of 387

Re: Camera image looks like atitistic image

Hello. i have exactly the same problem after update to lollipop (xperia m2 aqua d2403).