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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Battery Problem

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Message 1 of 2
Message 1 of 2

Battery Problem

my cell phone does not charge, try to charge it with different usb cables and it still does not charge, what can be the problem? What can I do?

Message 2 of 2
Message 2 of 2

Re: Battery Problem



if you already tested different USB cables and wall chargers and you still experience the same issue then it seems to me a hardware problem, you will have to contact your Local support 

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)