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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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while updating xperia m crashed

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Visitor
Message 1 of 12
5,678 Views
Message 1 of 12

while updating xperia m crashed

My phone is crashed while upadating the device software using sony software companion.The sony logo is blinking continuously,even the power button is not working.

1 ACCEPTED SOLUTION

Accepted Solutions
Emperor
Message 2 of 12
6,627 Views
Message 2 of 12

Re: while updating xperia m crashed

Turn off the Xperia M > charge it for 1 hours > repair the phone with SUS (the phone has to be off)

 

 

Update Service (SUS)

 

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

11 REPLIES 11
Emperor
Message 2 of 12
6,628 Views
Message 2 of 12

Re: while updating xperia m crashed

Turn off the Xperia M > charge it for 1 hours > repair the phone with SUS (the phone has to be off)

 

 

Update Service (SUS)

 

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 3 of 12
5,674 Views
Message 3 of 12

Re: while updating xperia m crashed

the power button is not working then how do i switch off the phone?

And what is SUS?

Adviser
Message 4 of 12
5,672 Views
Message 4 of 12

Re: while updating xperia m crashed


@Abhilash wrote:

how do i switch off the phone?


Have you tried removing & replacing the battery.?

Visitor
Message 5 of 12
5,667 Views
Message 5 of 12

Re: while updating xperia m crashed

Ya it's working.........thank you

Emperor
Message 6 of 12
5,665 Views
Message 6 of 12

Re: while updating xperia m crashed

SUS = link above 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Adviser
Message 7 of 12
5,663 Views
Message 7 of 12

Re: while updating xperia m crashed


@Abhilash wrote:

Ya it's working.........thank you


Excellent, you're welcome..:smileysmileythumbsup:

Learner
Message 8 of 12
5,569 Views
Message 8 of 12

Re: while updating xperia m crashed

Please help me I am updating my xperia l through pc companion and it is stuck on step 3 i.e. update.I have connected my phone and the update has started but the downloading is not showing any progress.:smileysad:

Enthusiast
Message 9 of 12
5,495 Views
Message 9 of 12

Re: while updating xperia m crashed

I think that because of SPC error. Try to reinstall SPC.
~Goku

Inhabitant
Message 10 of 12
5,121 Views
Message 10 of 12

Re: while updating xperia m crashed

I am having same problem will try uninstall/re-install thanks