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Sony M keep restarting after upgrading to 4.3

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Apprentice
Message 1 of 13
5,382 Views
Message 1 of 13

Sony M keep restarting after upgrading to 4.3

Hi. First of all.. Sony always my favaurite and first choice. Flushed Face

I brought Sony M last december. I loved it so much. I kept my Sony M updated with all Sony new updates. Grinning Face with smiling Eyes

But, after I'm upgrading my Sony M to android 4.3 , My Sony keep restarting automaticly. It also lag sometimes.

Lately it getting WORST. Anguished Face

What should I do.?

Factory Data Reset is my last option.

Please.

I need some solution for my problem.

I was big fan of Sony products and this upsets me a lot.Angry Face 

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator
Message 11 of 13
3,901 Views
Message 11 of 13

Re: Downloaded Application Are Affecting The Phone Negatively When In Safe Mode.?

In safe mode,3rd party apps are not loaded.Some of them might interfere with your phone and make it lag or drain the battery faster.With a simple restart,you can go back to normal mode.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

12 REPLIES 12
Moderator
Message 2 of 13
5,363 Views
Message 2 of 13

Re: Sony M keep restarting after upgrading to 4.3

Does the same occur without the SIM?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Apprentice
Message 3 of 13
5,360 Views
Message 3 of 13

Re: Sony M keep restarting after upgrading to 4.3

No. I dont think so.

My Sony doesnt display any weird messege or other warning.

With or without SIM.

It just restarting after lag for about 1 minute.

It keep repeating like that after that. Worried Face

Moderator
Message 4 of 13
5,338 Views
Message 4 of 13

Re: Sony M keep restarting after upgrading to 4.3

Boot the phone in safe mode,see how it goes:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Apprentice
Message 5 of 13
5,317 Views
Message 5 of 13

Re: Sony M keep restarting after upgrading to 4.3

Okey. My Sony is on Safe Mode . Then.? What do I do.?

Apprentice
Message 6 of 13
5,323 Views
Message 6 of 13

Downloaded Application Are Affecting The Phone Negatively When In Safe Mode.?

Hi, I need some help here.Slightly frowning Face

How to know any downloaded application are affecting Sony phone negetively.? Question

I'm on Safe Mode already.

Please share me some tips..Slightly smiling Face

Master
Message 7 of 13
5,301 Views
Message 7 of 13

Re: Downloaded Application Are Affecting The Phone Negatively When In Safe Mode.?

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Not really sure what you mean. When the phone is in safe mode it doesn't load any 3rd party apps.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Moderator
Message 8 of 13
5,293 Views
Message 8 of 13

Re: Sony M keep restarting after upgrading to 4.3

Does it still restart?How is it behaving?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Apprentice
Message 9 of 13
5,275 Views
Message 9 of 13

Re: Sony M keep restarting after upgrading to 4.3

Well, some widgets and applications on my homescreen were dissappear.

Which means is I have to add it back if I want to.

My keyboard setting back to default Sony's setting.

Moreover, my Sony seems more light & smooth than before. Heart

Untill now, there no lag or sudden restarting. Slightly smiling Face

 

May I know why.? It all done after I'm on Safe Mode I do nothing while I'm on Safe Mode. Question

Actually, I'm still new to android. So there's a lot thing I need to learn about it. Flushed Face

Apprentice
Message 10 of 13
5,280 Views
Message 10 of 13

Re: Downloaded Application Are Affecting The Phone Negatively When In Safe Mode.?

First of all, thank you for you time. Slightly smiling Face

I'm still new to Android and smartphone, please guide me and correct my mistake if I'm wrong. Flushed Face

 

In Normal Mode, user usually installed some applications we want on our phone. 

That is what we called "3rd party apps", isn't it.?

Some apps may affecting our phone negetively such as sudden restarting, lag , sudden closed apps and etc. isn't it.?

(Because I'm facing the same problem lately. Then I were suggested to turn on my phone in Safe Mode. )

On Safe Mode, I do nothing, but I realized some of my widgets and downloaded applications were dissappeared from my homescreen which means I have to add it back if I want to.

 

The question is, how do I know which downloaded application that caused my Sony became lag and sudden restarted before I'm on Safe Mode.? So that I can uninstall it when I'm back on Normal Mode.?