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Issue after sevice center update, cant update album, walkman movies etc

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Message 1 of 19
3,726 Views
Message 1 of 19

Issue after sevice center update, cant update album, walkman movies etc

I had some issue with my phone and went to service center.they upated my phone to the latest build but however after that album,walkman and movies were set to old version and I am not getting latest update of them via update center.

How can I update these apps

my update center version is 2.1.1.A.0.10.3

1 ACCEPTED SOLUTION

Accepted Solutions
Message 12 of 19
3,312 Views
Message 12 of 19

Re: Issue after sevice center update, cant update album, walkman movies etc

18 REPLIES 18
Message 2 of 19
3,718 Views
Message 2 of 19

Re: Issue after sevice center update, cant update album, walkman movies etc

Any help is appreciated

please help

Adept
Message 3 of 19
3,708 Views
Message 3 of 19

Re: Issue after sevice center update, cant update album, walkman movies etc

wait for the latest update@saurabh
gur
Enthusiast
Message 4 of 19
3,707 Views
Message 4 of 19

Re: Issue after sevice center update, cant update album, walkman movies etc

Wait if they had updated ur phone then all of their apps would also have been updated. Or just wait till the Sony release update for apps in new firmware
Message 5 of 19
3,700 Views
Message 5 of 19

Re: Issue after sevice center update, cant update album, walkman movies etc

I was using latest update before but after service center update that apps are set to factory version.

Current version of album:- 6.1.A.0.14

version in my phone:- 5.3.A.0.28

same goes for the other apps.

still update center does not show updates for these apps

gur
Enthusiast
Message 6 of 19
3,683 Views
Message 6 of 19

Re: Issue after sevice center update, cant update album, walkman movies etc

Wait till sony release update for new firmware
Message 7 of 19
3,647 Views
Message 7 of 19

Re: Issue after sevice center update, cant update album, walkman movies etc

The exact problem I am having is that before update I had latest versions of apps but after update I am left with older factory version of app.

I am trying to update factory version to latest version but seems that update center says no updates available.

Learner
Message 8 of 19
3,625 Views
Message 8 of 19

Re: Issue after sevice center update, cant update album, walkman movies etc

I am having the same problem. I did factory reset and after that the problem started. Today I went to service center. They installed the latest firmware but there were no difference between this and factory reset. Sony apps are with lower versions and there are no notification from update center to update them. Also I am not able to update or download any apps from play store (version 4.5.10). It just showing downloading with 0 kb.

Please help.

Message 9 of 19
3,597 Views
Message 9 of 19

Re: Issue after sevice center update, cant update album, walkman movies etc

By mistake I hit the Accept solution button (Sorry)

as for your play store issue be patient as play store will update fisrt and then  you will be able to install and download updates and apps.

and other issue that we are facing it is still thre and waiting for someone to help out.

Learner
Message 10 of 19
3,575 Views
Message 10 of 19

Re: Issue after sevice center update, cant update album, walkman movies etc

Thanx for ur reply..

So  u r saying i will get update for play store soon..plz tell me ur play store version...

I will go to sony service center again as I also accepted the solution..

This is a serious issue and need attention from sony ASAP....