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2015-05-08 11:25 AM
after the recent [7/5] update of the Xperia Lounge app, I was logged out [presumably because I was logged in with a PSN account, an option with has been removed from the new version], I've logged in with my SonyMobile account [which my z3 compact is registered under] and now the xperia lounge is blue with no option to get it to gold again,
was the gold/silver tiers removed? if not, how do I get my gold status back?
2015-05-11 12:22 PM
The upgrade to gold status may take a little while (up to 72h) so if you change the account you log in with you may lose gold status for a little while.
In case you're not upgraded back to gold within 72h, please contact your local support team.
2015-05-09 06:33 AM
2015-05-09 10:54 AM
2015-05-09 11:09 AM - edited 2015-05-09 11:11 AM
Ok, but what can WE do? Tried with Google+ and facebook account also, but same problem...
Sony Account was used since first day, even on old z3c its now not longer gold status...
In this status i see the same as an user in the app without an account...
2015-05-09 11:16 AM
2015-05-09 11:28 AM
Could be,that's why it is better to wait for sony guys.