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Xperia lounge gold status missing

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One time poster
Message 1 of 7
1,065 Views
Message 1 of 7

Xperia lounge gold status missing

I tried everything that was said on what to do. I only logged in with my google account and not used other log in alternatives. 

It's been a week, and I couldn't even click on my account. It's just gray not blue.

Any advice please

Thanm you. 

6 REPLIES 6
Message 2 of 7
1,036 Views
Message 2 of 7

Re: Xperia lounge gold status missing

Hi @SmileyMatt

 

I understand what you are reffering, since i had that too! However, i´ve noticed that the colors are grey to everyone an in every Xperia Lounge adverstisment photo. My guess is that the status were discontinued years ago. I´ll try to know more Slightly smiling Face

_______________
Diogo Simões

This is a user-based global forum. So please, write in english! By doing so, it can be well received and monitored.
If the problem is solved, mark it as a solution so others can know Grinning Face
One time poster
Message 3 of 7
974 Views
Message 3 of 7

Re: Xperia lounge gold status missing

Hi there  

I am having the same problem. Had gold with my Z5, upgraded to the XZ2, now competitions and offers are clouded out as if I am no longer a VIP or gold member. Thought that having any xperia phone gave you gold or VIP access to the Xperia lounge. 

Message 4 of 7
938 Views
Message 4 of 7

Re: Xperia lounge gold status missing

Hi Grinning Face @CR-101 @SmileyMatt

 

I dind´t get any confirmation on that, yet!,  but since Xperia Lounge now uses Xperia ID (under the settings menu), i believe that the app know that you are an Xperia owner and automatically presents you with exclusive content, such as suggestions, promotions, contests, and so on!

_______________
Diogo Simões

This is a user-based global forum. So please, write in english! By doing so, it can be well received and monitored.
If the problem is solved, mark it as a solution so others can know Grinning Face
Adviser
Message 5 of 7
932 Views
Message 5 of 7

Re: Xperia lounge gold status missing

There seems to be some problems with latest updates unless it is so intended. I also lost Gold status in recent updates. If I uninstall all Lounge app updates then I get the gold status back. After updating the app Gold status is lost again.

Message 6 of 7
929 Views
Message 6 of 7

Re: Xperia lounge gold status missing

Hi @ChrisS996

Like i mentioned, since Xperia Lounge now uses Xperia ID, i believe that the app know that you are an Xperia owner and automatically presents you with exclusive content, like with the Golden Status.

_______________
Diogo Simões

This is a user-based global forum. So please, write in english! By doing so, it can be well received and monitored.
If the problem is solved, mark it as a solution so others can know Grinning Face
One time poster
Message 7 of 7
864 Views
Message 7 of 7

Re: Xperia lounge gold status missing

Hola también tengo el mismo problema pero yo no cambié de teléfono,  solo que me llegó un mensaje de unificar las cuentas de Sony; network, lounge, etc..... Cuando lo hice me di cuenta que me faltaba una copa de oro que se veía en todas las pantallas. 

Escribí a la asistencia y su respuesta fue que si era vip mi estado cambiaría al tiempo al unificarse las cuentas, de eso hace una semana y todo sigue igual... . 

Hello, I also have the same problem but I did not change the phone, only that I got a message to unify the Sony accounts; network, lounge, etc ... When I did it I realized that I was missing a golden cup that could be seen on all the screens.

I wrote to the assistance and his answer was that if it was vip my state would change at the time when the accounts were unified, of that a week ago and everything is the same ....

gt