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Xperia lounge Upgrade to Gold error

Apprentice
Message 41 of 55
1,995 Views
Message 41 of 55

Re: Xperia lounge Upgrade to Gold error

Have xperia z3 unlock... original.... but after upgrade the lounge app and lollipop.... everything back to BLUE status... there is no way i can get the gold..

What happen SONY ????

Learner
Message 42 of 55
1,989 Views
Message 42 of 55

Re: Xperia lounge Upgrade to Gold error

I have lost my gold status as well after updating to latest version of app as it had login error and only this morning I could log in again... And the gold status is gone.
Commissioner
Message 43 of 55
1,944 Views
Message 43 of 55

Re: Xperia lounge Upgrade to Gold error

I can confirm an issue. Yesterday, switched from z3 compact to z3 and lost gold status. Blue and no way to upgrade to gold Slightly frowning Face
Greetings,

SirRobin
One time poster
Message 44 of 55
1,900 Views
Message 44 of 55

Re: Xperia lounge Upgrade to Gold error

I got a reply from sony mobile Slovenia. It says that after an update it may take up to 72 hours before you get the gold status back.
Moderator
Message 45 of 55
1,894 Views
Message 45 of 55

Re: Xperia lounge Upgrade to Gold error


@SirRobin wrote:
I can confirm an issue. Yesterday, switched from z3 compact to z3 and lost gold status. Blue and no way to upgrade to gold Slightly frowning Face

Kindly read this:

https://talk.sonymobile.com/t5/Xperia-Lounge/lost-gold-status/m-p/984004#M190



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

One time poster
Message 46 of 55
1,693 Views
Message 46 of 55

Re: Xperia lounge Upgrade to Gold error

I still don't have any option to upgrade Lounge on my Z Ultra. Not that bothered as it's rubbish anyway but would like to see what the difference is.
One time poster
Message 47 of 55
1,571 Views
Message 47 of 55

I can't upgrade my xperia z2 to gold please till me how

I can't upgrade my xperia z2 to gold please till me how

Highlighted
Regular
Message 48 of 55
1,566 Views
Message 48 of 55

Re: Xperia Lounge

I bought z3 yesterday but couldn't find gold level. The three dots On the top right only show "enter the code". what gold level that you mean? What VIP that you mean?
Learner
Message 49 of 55
1,527 Views
Message 49 of 55

Re: Xperia lounge Upgrade to Gold error

Hi, i dont not more how often i call or write a Mail to my Local Xperia. They tell me allways we open an Errorticket but nothing Chance since Months. So it brings nothing to speak with my Local Xperia because they cant help. I have accepted that i have with my Z3 only Status Blue.

Rookie
Message 50 of 55
1,490 Views
Message 50 of 55

Re: Xperia lounge Upgrade to Gold error

Boy I was not alone in having the problem.