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Xperia Lounge // M5 E5653 can't get offer to download.

Apprentice
Message 1 of 5
1,544 Views
Message 1 of 5

Xperia Lounge // M5 E5653 can't get offer to download.

I bought Xperia M5 last month but I can't get or download all about in offers page.

 

And Xperia Care are sending mail to told please logout and update my XL to 3.2.1 (current version) - my XL already updated version.

 

But I still can't get it, I don't know why?

 

Please help me, if you can tell.

4 REPLIES 4
Phy
Forum Legend
Message 2 of 5
1,536 Views
Message 2 of 5

Re: Xperia Lounge // M5 E5653 can't get offer to download.

Contact Sony Xperia support it could be a local issue.
http://support.sonymobile.com/global-en/contactUs/
Apprentice
Message 3 of 5
1,531 Views
Message 3 of 5

Re: Xperia Lounge // M5 E5653 can't get offer to download.

Contacted already, but can't solving my issue.

Phy
Forum Legend
Message 4 of 5
1,508 Views
Message 4 of 5

Re: Xperia Lounge // M5 E5653 can't get offer to download.

What was the reason they said they couldn't solve the it?
Highlighted
Apprentice
Message 5 of 5
1,500 Views
Message 5 of 5

Re: Xperia Lounge // M5 E5653 can't get offer to download.

Xperia Staff told me sign out and update XL to new version and sign in again.

 

It same problem, and shown same message. 

 

Right now, I sent mail to Xperia Care again and told him can't solving these.