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So I was supposed to get headphones etc.. Xperia Lounge bluff?

Visitor
Message 1 of 9
2,232 Views
Message 1 of 9

So I was supposed to get headphones etc.. Xperia Lounge bluff?

I was deciding between a Sony or a Samsung-phone, and went with the Z3 Compact because hey, I was gonna get waterproof bluetooth-headphones and an armband for running, free, by just opening my Lounge-app! Well that was total bull**bleep** I see. 

 

Now I want what Sony promised me as a customer, and how do I get it?

8 REPLIES 8
Emperor
Message 2 of 9
2,224 Views
Message 2 of 9

Re: So I was supposed to get headphones etc.. Xperia Lounge bluff?

Was this advertised through a network/carrier? if it is/was, contact them directly, you can contact Sony direcly

 

http://support.sonymobile.com/global-en/contactUs/

 

could you provide the link of the ad?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Forum Legend
Message 3 of 9
2,213 Views
Message 3 of 9

Re: So I was supposed to get headphones etc.. Xperia Lounge bluff?

Was this with EE if it was then it is an EE thing going by their terms

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



Visitor
Message 4 of 9
2,141 Views
Message 4 of 9

Re: So I was supposed to get headphones etc.. Xperia Lounge bluff?

Sony, they have a campaign called #activewithsony and all I had to do was, according to them, start lounge-app and fill in my details.

Can't do it anywhere..

Emperor
Message 5 of 9
2,133 Views
Message 5 of 9

Re: So I was supposed to get headphones etc.. Xperia Lounge bluff?

Contact your local Sony




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Phy
Forum Legend
Message 6 of 9
2,131 Views
Message 6 of 9

Re: So I was supposed to get headphones etc.. Xperia Lounge bluff?

If you open the Xperia Lounge app then click on settings, yous hould be able to see Enter code, do you have the code?
Visitor
Message 7 of 9
2,097 Views
Message 7 of 9

Re: So I was supposed to get headphones etc.. Xperia Lounge bluff?

No, theres no code. It just says on th elittle flyer that came along with the purchase that it should automatically take me to a window where i fill in my details, but theres no such thing.

One time poster
Message 8 of 9
1,944 Views
Message 8 of 9

Re: So I was supposed to get headphones etc.. Xperia Lounge bluff?

Hi tommikil did you able to find how we are going to apply for this? Now i am also having hard time to find the right place to apply in Lounge.

One time poster
Message 9 of 9
1,909 Views
Message 9 of 9

Re: So I was supposed to get headphones etc.. Xperia Lounge bluff?

Problem here too. I will contact my carrier/retailer shop tomorrow to see what I have to do.

A quick googling in my native tounge got me a post on Sony Swedens' Facebook page where someone asked, got the reply to call support, then reported succes afterwards.

So the solution appears to be calling support.