account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Not loaded Xperia Lounge

Message 1 of 3
Message 1 of 3

Not loaded Xperia Lounge

The screen displays the Xperia Care. Nothing else is going on, what to do? Thank you

Forum Legend
Message 2 of 3
Message 2 of 3

Re: Not loaded Xperia Lounge


Do you mean that when you open Xperia Lounge, you only see the text "Xperia Care"? Make sure that you have the latest version on Xperia Lounge, you can go to Google Play > Search for Xperia Lounge > If an update is available, tap "Update".

You could also go to Settings > Apps > Xperia Lounge > Force stop > Clear cache and then restart the phone, try to open the application agian. 

sony_sign_logo.png - Official Sony Xperia Support Staff

If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Forum Legend
Message 3 of 3
Message 3 of 3

Re: Not loaded Xperia Lounge

You can also try checking if it works on safemode.
How to boot on safe mode

How to boot on safe mode on Lolipop
1. press and hold the power key
2. once you get the pop up menu 
3. press and hold "power off" 
4. Boot on safe mode should become available