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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Can't log in to Xperia lounge from sony xz

Adept
Message 1 of 8
2,045 Views
Message 1 of 8

Can't log in to Xperia lounge from sony xz

Again a new problem with the XZ. I can't log in to xperia lounge. Tries clearing app data and restarting the phone a couple of times and still it tells me "Could not log in" keep browsing. What shall I do?

7 REPLIES 7
One time poster
Message 2 of 8
2,035 Views
Message 2 of 8

Re: Can't log in to Xperia lounge from sony xz

Have same problem 

 

Emperor
Message 3 of 8
2,031 Views
Message 3 of 8

Re: Can't log in to Xperia lounge from sony xz

@isbesheer @Muddy1

 

It could be a temporary issue. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 4 of 8
1,975 Views
Message 4 of 8

Re: Can't log in to Xperia lounge from sony xz

Same problem here also 

Apprentice
Message 5 of 8
1,872 Views
Message 5 of 8

Re: Can't log in to Xperia lounge from sony xz

Same problem here. No login service...

 

I use an Xperia X Compact

 

EDIT/UPDATE

 

Went to Settings > Support and got the message that the Toked had expired. Was asked if I wanted to login again and did so. Then it worked.

 

Sony should give this trouble shooting guide directly in the Login error message. 

One time poster
Message 6 of 8
1,447 Views
Message 6 of 8

Re: Can't log in to Xperia lounge from sony xz

I've just found this thread, I'm having the same problem and have tried the support as suggested above but I don't get the expired message... Any ideas? 

One time poster
Message 7 of 8
1,093 Views
Message 7 of 8

Re: Can't log in to Xperia lounge from sony xz

Yep, I have the same problem.  Despite many people complaining about this I have yet to see a response from Sony???

Learner
Message 8 of 8
990 Views
Message 8 of 8

Re: Can't log in to Xperia lounge from sony xz

I cleared the data in settings >apps> lounge and now can sign in again