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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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Multitouch issue!

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Unregistered user
Not applicable
Message 1 of 4
628 Views
Message 1 of 4

Multitouch issue!

I noticed that multitouch does not work properly in some games. The display reacts weird  in landscape mode when you place both thumbs on the screen and move them at the same time. This is especially evident in apps/games where you have to look and move at the same time (for example Dead Trigger or WoT Blitz). I did a factory reset but the issue is still present. I did not have an issue like this on my previous phone Xperia L1. Could this be a software or hardware problem?

3 REPLIES 3
Emperor
Message 2 of 4
624 Views
Message 2 of 4

Re: Multitouch issue!

@Unregistered user 

 

it could also be an app/game issue, could you download a multitouch app and test it?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Unregistered user
Not applicable
Message 3 of 4
617 Views
Message 3 of 4

Re: Multitouch issue!

I tested the touchscreen with Sony's own support app which comes preinstalled on the phone. According to the test everything is fine. The touchscreen works without any issues in most apps and games which I have installed. In the game WoT Blitz, the touchscreen acts a bit weird, when you move one thumb to look around while you use the other thumb to move around your vehicle. It is not a big issue because most apps/games seem to work. For example on Pubg Mobile I don't have any touchscreen issues. I find it odd that this particular game WoT Blitz seems to have problems with the touchscreen.

Visitor
Message 4 of 4
3 Views
Message 4 of 4

Re: Multitouch issue!

I have the same problem