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Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

Doubletaps during text writing #Xperia L3

Learner
Message 1 of 13
940 Views
Message 1 of 13

Doubletaps during text writing #Xperia L3

Hi, i have problem with writing texts or messages . When im writing some text, sometimes it doubletaps that gives me for example ,,hhelp,, . It is a little bit annoying. It looks like software problem because everything else works well. Do someone have idea how to fix it?

 

12 REPLIES 12
Sony Xperia Support
Message 2 of 13
899 Views
Message 2 of 13

Re: Doubletaps during text writing #Xperia L3

Hi @Gregi, sorry to hear about this.

 

Do you experience double taps anywhere else in the phone, for example in the settings or while dialing a number or is it just while typing on the keyboard?

 

If the behavior only occurs while typing, try clearing the data for the keyboard app (swiftkey) on your phone. Doing this will reset all settings for the keyboard app which might do the trick. In order to do this, find and tap Settings > Apps & notifications > See all XX apps > Swiftkey > Clear data. 

 

Try this and let me know how it goes! Slightly smiling Face


Official Sony Xperia Support Staff


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To get in touch with your local support team, please visit our contact page.

Learner
Message 3 of 13
884 Views
Message 3 of 13

Re: Doubletaps during text writing #Xperia L3

Hello, I cleaned data of swiftkey and unfortunately I still have this problem 🙁. I checked it, and this one appears during typing phone number. As I noticed , this problem doesnt exist when im typing with only one hand.. I mean it seems to be a fault with multitouch maybe? As i saw on the some website , it is exactly multitouch bug on android 8.1 oreo. Is it possibile? I tried to repair android, restarting, and many other solutions and nothing helped. In my mind it is the most reliable reason. I can't believe that it is procesor problem because It is really news phone. Anyway thanks for help.

 

Emperor
Message 4 of 13
878 Views
Message 4 of 13

Re: Doubletaps during text writing #Xperia L3

@Gregi 

 

Do you experience this issue when you are touching the back of the phone or when the phone it's laying on a table/flat surface?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Learner
Message 5 of 13
851 Views
Message 5 of 13

Re: Doubletaps during text writing #Xperia L3

Hi, it does not matter what phone position has. I noticed that sometimes when i am deleting last letter in text , it types the last letter I had written. I am going to give away for guarantees. Thanks for help.

 

Sony Xperia Support
Message 6 of 13
818 Views
Message 6 of 13

Re: Doubletaps during text writing #Xperia L3

Hi again @Gregi,

 

One thing that you can try before deciding to hand your phone in to a service center is to try another keyboard app, for example Gboard in order to see if another keyboard app will work better than the pre-installed one. 

 

Let me know how it goes! 


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Learner
Message 7 of 13
811 Views
Message 7 of 13

Re: Doubletaps during text writing #Xperia L3

I am actually using a gboard. This keyboard app is much better for me but anyway I am writing double letters🙁.

 Fortunetely autocorrect is working well. If it was not working well it would be hard to write something fast. I feel this problem the most when im typing fast. 

Visitor
Message 8 of 13
619 Views
Message 8 of 13

Re: Doubletaps during text writing #Xperia L3


@Gregi wrote:

I am actually using a gboard. This keyboard app is much better for me but anyway I am writing double letters🙁.

 Fortunetely autocorrect is working well. If it was not working well it would be hard to write something fast. I feel this problem the most when im typing fast. 


I'm also facing the multi touch problem on this phone! 

Sony Xperia Support
Message 9 of 13
595 Views
Message 9 of 13

Re: Doubletaps during text writing #Xperia L3

Hi @NickCr, sorry to hear about this.

 

Have you tried any of the troubleshooting mentioned erlier in the thread? Also, are you using the pre-built keyboard app (swiftkey) or a downloaded one?

 

 


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Visitor
Message 10 of 13
591 Views
Message 10 of 13

Re: Doubletaps during text writing #Xperia L3

Yes, I tried everything. My current keyboard is Gboard. There is also multi touch issueses in games where you need to control with all thrumbs simultaneously.