account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Xperia loops live wallpaper won't work.

Inhabitant
Message 11 of 14
374 Views
Message 11 of 14

Re: Xperia loops live wallpaper won't work.

I don't really want to reset my device, is there any other way around it? 🤔 

Sony Xperia Support
Message 12 of 14
366 Views
Message 12 of 14

Re: Xperia loops live wallpaper won't work.

@Keira15Xperia, I understand that it is never fun to have to reset your device, but in order to make sure that there is nothing software related in your device causing this behavior it is the only relevant troubleshooting I can suggest.

 

Keep me posted if there is any change if you choose to go forward with the software repair.

 


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Apprentice
Message 13 of 14
302 Views
Message 13 of 14

Re: Xperia loops live wallpaper won't work.

 

The stock application becomes a staggered image, an updated version of Xperia Loops, a black screen. The application collapsed

 

Стоковое приложение становится стачиным изображением, обновлённая версия Xperia Loops, чёрный экран. Приложение рухнуло 

 

@Vladimir11

 

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

Highlighted
One time poster
Message 14 of 14
272 Views
Message 14 of 14

Re: Xperia loops live wallpaper won't work.

¡Hello Everyone!

 

I have the same problem, black screen and when i go to the configuration button the app closed with the massage "live wallpaper no responded" with the option to reset live wallpaper but nothing....the same thing. I try to give more permissions to this app and try a hard reset and nothing....still dont work. Its the original xperia loops preinstalled on the phone L1.