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Mobile World Congress 2019

Sonys Press conference from MWC took place this monday
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

Xperia loops live wallpaper won't work.

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Inhabitant
Message 11 of 14
346 Views
Message 11 of 14

Re: Xperia loops live wallpaper won't work.

I don't really want to reset my device, is there any other way around it? 🤔 

Sony Xperia Support
Message 12 of 14
338 Views
Message 12 of 14

Re: Xperia loops live wallpaper won't work.

@Keira15Xperia, I understand that it is never fun to have to reset your device, but in order to make sure that there is nothing software related in your device causing this behavior it is the only relevant troubleshooting I can suggest.

 

Keep me posted if there is any change if you choose to go forward with the software repair.

 


Official Sony Xperia Support Staff


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Apprentice
Message 13 of 14
274 Views
Message 13 of 14

Re: Xperia loops live wallpaper won't work.

 

The stock application becomes a staggered image, an updated version of Xperia Loops, a black screen. The application collapsed

 

Стоковое приложение становится стачиным изображением, обновлённая версия Xperia Loops, чёрный экран. Приложение рухнуло 

 

@Vladimir11

 

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

One time poster
Message 14 of 14
244 Views
Message 14 of 14

Re: Xperia loops live wallpaper won't work.

¡Hello Everyone!

 

I have the same problem, black screen and when i go to the configuration button the app closed with the massage "live wallpaper no responded" with the option to reset live wallpaper but nothing....the same thing. I try to give more permissions to this app and try a hard reset and nothing....still dont work. Its the original xperia loops preinstalled on the phone L1.