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Mobile World Congress 2019

Sonys Press conference from MWC took place this monday
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

Xperia loops live wallpaper won't work.

Inhabitant
Message 2 of 14
1,418 Views
Message 2 of 14

Xperia loops live wallpaper won't work.

Whenever I set it as my wallpaper the wallpaper goes black... 

13 REPLIES 13
Apprentice
Message 1 of 14
1,415 Views
Message 1 of 14

Application live wallpapers do not work

Application live wallpapers do not work

 

GT

Sony Xperia Support
Message 3 of 14
1,376 Views
Message 3 of 14

Re: Xperia loops live wallpaper won't work.

Hi @Keira15Xperia and @Vladimir11,

 

I'm sorry to hear this. Slightly frowning Face

 

Just to be clear it is when you select the theme Xperia Loops it stays static or is the background completely black? If you can see the loops but they are static could you reboot your device to safe mode to see if this behavior is caused by one of your downloaded apps as these will be temporarily disable in this mode.

 

I would also recommend that you make sure your device is updated. You can check this if you go to: Settings > About phone > Software update.

 

Let me know how it goes! Slightly smiling Face

 


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Inhabitant
Message 4 of 14
1,370 Views
Message 4 of 14

Re: Xperia loops live wallpaper won't work.

I rebooted it into save mode and the wallpaper is still black. If it isn't a 3rd party application, what could it be? πŸ€”

Thanks for the help ☺ 

Emperor
Message 5 of 14
1,353 Views
Message 5 of 14

Re: Xperia loops live wallpaper won't work.

@Keira15Xperia

 

Have you disable any app / setting?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Inhabitant
Message 6 of 14
1,351 Views
Message 6 of 14

Re: Xperia loops live wallpaper won't work.

Nope πŸ€” 

Emperor
Message 7 of 14
1,349 Views
Message 7 of 14

Re: Xperia loops live wallpaper won't work.

@Keira15Xperia

 

That's rather odd, are you willing to repair the phone with XC?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
Inhabitant
Message 8 of 14
1,347 Views
Message 8 of 14

Re: Xperia loops live wallpaper won't work.

What is XC? πŸ€” 

Emperor
Message 9 of 14
1,345 Views
Message 9 of 14

Re: Xperia loops live wallpaper won't work.

@Keira15Xperia

 

 

 

Xperia Companion (XC)

 

 

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 10 of 14
1,329 Views
Message 10 of 14

Re: Xperia loops live wallpaper won't work.

@Keira15Xperia, If there is no change I recommend that perform a software repair using Xperia Companion like @uliwooly suggested. This will reset your device so make sure you create a backup using Xperia Companion before you do so.

 

Keep us posted how it goes!

 


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.