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Sony xperia sound is not working and all sound functions has stopped

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Sony xperia sound is not working and all sound functions has stopped

Hi, 

 

I was looking for some help with my phone (xperia l1) if it's okay. My phone sound will sometimes randomly stop working without any apparent reason. I've reset with Xperia companion so many times but it'll get better for a bit but then the same issue happens. Please can I have some advice as this is very frustrating.

Thanks so much, 

A