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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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Scorch marks

Visitor
Message 1 of 4
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Message 1 of 4

Scorch marks

The screen on my xperia has developed scorch marks.  Does anyone know why this might be or how I can resolve it?

3 REPLIES 3
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Emperor
Message 2 of 4
846 Views
Message 2 of 4

Re: Scorch marks

@CCRP 

 

That's most likely a hardware issue, but can you elaborate a bit more?

 

Also, I'm certain that you are not asking regarding an Xperia 1, which Xperia do you have?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 3 of 4
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Message 3 of 4

Re: Scorch marks

It's a Sony Xperia L1 and the scorch marks appeared a month or so ago.  But now another one has appeared so there are two, one on each side of the screen.

 

Emperor
Message 4 of 4
836 Views
Message 4 of 4

Re: Scorch marks

@CCRP 

 

just moved your post to the correct section of the forum.

 

As for the issue, do the screen looks yellowish? that's usually stress related and/or water damage, but since it's a hardware issue, it'll be wise to get it inspected with your local support

 

also, take a screenshot > send it to another phone or computer > do you see the scorched marks? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)