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Problem with memory

SOLVED
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One time poster
Message 1 of 3
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Message 1 of 3

Problem with memory

Problem with memory
It does not let me configure the sd card as internal memory

 

 

 

Problema con la memoria

No me deja configurar la tarjeta sd como memoria interna 

1 ACCEPTED SOLUTION

Accepted Solutions
Sony Xperia Support
Message 3 of 3
1,368 Views
Message 3 of 3

Re: Problem with memory

Hi @JoseBruno, welcome to our community!

The SD card cannot be formatted as an internal storage. The option was removed in Android 6.0 when it was introduced because it impacted software encoding and quality.

You can still use your SD card as portable storage and store photos, videos and music on the SD card, but you can't merge it with the internal storage.

I hope that answers your question! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

2 REPLIES 2
Emperor
Message 2 of 3
1,404 Views
Message 2 of 3

Re: Problem with memory

@JoseBruno 

 

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

There's nothing wrong with your phone it's an android restriction.




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 3 of 3
1,369 Views
Message 3 of 3

Re: Problem with memory

Hi @JoseBruno, welcome to our community!

The SD card cannot be formatted as an internal storage. The option was removed in Android 6.0 when it was introduced because it impacted software encoding and quality.

You can still use your SD card as portable storage and store photos, videos and music on the SD card, but you can't merge it with the internal storage.

I hope that answers your question! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.