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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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Play Store, Apps and wifi

Rookie
Message 1 of 2
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Message 1 of 2

Play Store, Apps and wifi

Hi, My xperia L1 isnt letting me download or update my apps on google play store on my wifi but allows me to do so threw my mobile data, i have tried everything possible but nothing is working, can anyone help?

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Inhabitant
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Message 2 of 2

Re: Play Store, Apps and wifi

You might need to to factory reset your device,  then when it's on pick the [update and download over data and WiFi] it should have this option, if it doesn't you might need to take a look in the settings. But I would strongly recommend factory reset first.