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No Facebook on ohone

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Visitor
Message 1 of 8
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Message 1 of 8

No Facebook on ohone

For two weeks now Facebook has been down on my phone, it tells me we cannot do English UK currently. No connection at all. 

Terrible. 

1 ACCEPTED SOLUTION

Accepted Solutions
Sony Xperia Support
Message 4 of 8
3,730 Views
Message 4 of 8

Re: No Facebook on ohone

Hi @Thenuman

 

Thanks for that! 

 

If it is the application you are using, can you try going to settings > apps > Facebook > storage > clear data > back to the previous menu > force stop

 

Once you have done that restart the phone and try again.

 

Let me know how it goes Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

7 REPLIES 7
Sony Xperia Support
Message 2 of 8
3,153 Views
Message 2 of 8

Re: No Facebook on ohone

Hi @Thenuman

 

Sorry to hear about that Slightly frowning Face

 

Are you using the Facebook app or are you accessing it through the browser on your phone?

 

Let me know Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Visitor
Message 3 of 8
3,122 Views
Message 3 of 8

Re: No Facebook on ohone

I think it's the, apparently Chloe. 

Thanks for the interest shown. ☺ 👍 

Sony Xperia Support
Message 4 of 8
3,731 Views
Message 4 of 8

Re: No Facebook on ohone

Hi @Thenuman

 

Thanks for that! 

 

If it is the application you are using, can you try going to settings > apps > Facebook > storage > clear data > back to the previous menu > force stop

 

Once you have done that restart the phone and try again.

 

Let me know how it goes Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Visitor
Message 5 of 8
3,092 Views
Message 5 of 8

Re: No Facebook on ohone

Thank you so much Chloe S. 

Sorted it perfectly. ♥ 

Sony Xperia Support
Message 6 of 8
3,072 Views
Message 6 of 8

Re: No Facebook on ohone

Hi @Thenuman

 

Great! Glad that resolved it, if you need further help let us know Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

One time poster
Message 7 of 8
2,958 Views
Message 7 of 8

Re: No Facebook on ohone

Re: No Facebook on ohone

Sony Xperia Support
Message 8 of 8
2,953 Views
Message 8 of 8

Re: No Facebook on ohone

Hi @Hadyloma

 

Welcome to the community!

 

Were you having a similar issue you needed help with Slightly smiling Face

 

Let me know. 


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.