account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

Loses Bluetooth communication

Message 1 of 1
Message 1 of 1

Loses Bluetooth communication

After a while (sometimes a few hours) the phone loses Bluetooth communication. It doesn't matter if I switch Bluetooth off and on, it's still not effectively active. This is easily verified with e.g. BLE Scanner, but it's not just BLE that is affected, as it doesn't find any other devices either.


After power cycle Bluetooth will be deactivated (visually) despite being on before the power cycle. Activating it then (either exlicitly or by an app doing it) it will effectively turn it on.


This happens every time.


Update: When specifically using only BLE Scanner and no other Bluetooth/BLE-using applications running it still fails after a while. This time just after 20 minutes or so. Same post mortem behavior as described above.