account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Internet problem

One time poster
Message 1 of 2
1,345 Views
Message 1 of 2

Internet problem

My phone is giving me problems with Internet is not strong enough to upload pictures on Facebook or WhatsApp but massages do come through, it says no Internet connection while is there 

1 REPLY 1
Highlighted
Adept
Message 2 of 2
1,344 Views
Message 2 of 2

Re: Internet problem

Hi, 

 

Check your provider, if using wifi maybe your bandwidth is limited. On 4G mine flies, have great speed but the ISP is great. 

 

Also check if FB and Twitter are setted to always show image & video. 

Check in Settings also in the apps that don't work as you wish. 

Then your internet source. 

 

Cheers!