account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Internal storage

One time poster
Message 1 of 2
Message 1 of 2

Internal storage

Internal memory
Good day

They help me with a phone problem that tells me that I have full internal memory when I don't have applications installed




Memoria interna

Buen día 

Me ayudan con un problema del teléfono que me dice que tengo la memoria interna llena cuando no tengo instaladas aplicaciones 


Message 2 of 2
Message 2 of 2

Re: Internal storage



I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

Go to settings > storage 


probably media (photos, videos and/or music) are using up the internal storage or an app such as facebook, chrome

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)