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Cannot restore backup of Z5 Premium on L1

Message 1 of 2
Message 1 of 2

Cannot restore backup of Z5 Premium on L1



I bought an Xperia L1 and wanted to restore contacts from a backup made from my Z5 Premium which I lost.  However, although the L1 can detect the full backups, it does not offer the option to restore those backups as per Restore with L1 Connected.JPG. Secondly, I have other backups which are not visible when the L1 is connected to the computer as per Restore with no Phone Connected.JPG. My most recent contacts are in the more recent files but the L1 doesn't see these backups nor does it offer an option to restore the old backups.Restore with L1 Connected.JPGRestore with no Phone Connected.JPG

Message 2 of 2
Message 2 of 2

Re: Cannot restore backup of Z5 Premium on L1

It won't, it's a backup of a completely different model.

What you need to use is Xperia transfer mobile.


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