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xperia l sudden off

Learner
Message 1 of 5
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Message 1 of 5

xperia l sudden off

i just got my xperia l 2 months ago, before it was mine, it was my sister's and she used it well about 2 years.

about 1 week ago it was suddenly off when i watched film, when i turned it on it show "sony" then "xperia" then it show xperia screen saver until the battery is zero, can someone help me ? i tried pc companion but it didn't scan my phone

4 REPLIES 4
Forum Legend
Message 2 of 5
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Message 2 of 5

Re: xperia l sudden off

Hi,

Could you try to remove the SIM- and/or SD-card and let the phone charge 1-2 hours before you try to power it on again? Just to see if it boots correctly.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Learner
Message 3 of 5
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Message 3 of 5

Re: xperia l sudden off

Well, i'm using desktop to charge it, cause it can't charge by any type of charger

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Forum Legend
Message 4 of 5
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Message 4 of 5

Re: xperia l sudden off

But the phone do receive power when you charge it via the computer? If the phone still loops between the Sony/Xperia logo without SIM- and/or SD-card, I suggest that you try to perform a software repair using PC Companion via PC Companion.
Also, if you have the possibility, you could try another battery.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Learner
Message 5 of 5
1,298 Views
Message 5 of 5

Re: xperia l sudden off

Sorry for late respond, it's charge when using via computer, but the pc companion said that it didn't find any phone. I did your suggest about charge 2 hour without sim and sd card, but the result was same.