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Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

Forgot password for my Xperia L C2104.How am I supposed to hard reset my phone?

Visitor
Message 1 of 19
11,634 Views
Message 1 of 19

Forgot password for my Xperia L C2104.How am I supposed to hard reset my phone?

I changed my pattern password last afternoon and now I dont remember it

Even I dont have wifi connected to it

How am I supposed to unlock my phone?

18 REPLIES 18
Highlighted
Phy
Forum Legend
Message 2 of 19
11,630 Views
Message 2 of 19

Re: Forgot password for my Xperia L C2104.How am I supposed to hard reset my phone?

Visitor
Message 3 of 19
11,621 Views
Message 3 of 19

Re: Forgot password for my Xperia L C2104.How am I supposed to hard reset my phone?

I dont have account on MyXperia

I will have to reset my phone

but I am not able to do so

Moderator
Message 4 of 19
11,615 Views
Message 4 of 19

Re: Forgot password for my Xperia L C2104.How am I supposed to hard reset my phone?

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Visitor
Message 5 of 19
11,612 Views
Message 5 of 19

Re: Forgot password for my Xperia L C2104.How am I supposed to hard reset my phone?

I tried doing that too but pc companion cant detect a phone when its locked and I dont remember my password 

also that volume press and power button press thing isnt working on my xperia

 

Emperor
Message 6 of 19
11,603 Views
Message 6 of 19

Re: Forgot password for my Xperia L C2104.How am I supposed to hard reset my phone?

Run PCC, turn off your phone, follow the steps to repair your phone. Also you could use android device manager.



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 7 of 19
11,601 Views
Message 7 of 19

Re: Forgot password for my Xperia L C2104.How am I supposed to hard reset my phone?

After connecting my phone to pc it automatically turns on

also PCC wont detect any phone and hence wont repair the phone

Emperor
Message 8 of 19
11,592 Views
Message 8 of 19

Re: Forgot password for my Xperia L C2104.How am I supposed to hard reset my phone?

Your computer is looking for the drivers, disable any Antivirus and firewalls.



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 9 of 19
11,587 Views
Message 9 of 19

Re: Forgot password for my Xperia L C2104.How am I supposed to hard reset my phone?

Crying Face not helping!!

Phy
Forum Legend
Message 10 of 19
11,585 Views
Message 10 of 19

Re: Forgot password for my Xperia L C2104.How am I supposed to hard reset my phone?

You should try with Android Device Manager

 

https://www.google.com/android/devicemanager