Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2017-07-04 02:56 AM
Pls had thesame problem, bought Sony Xperia m5 barely after one month the ear piece seize to work...please suggestions or solutions. Thank you
2017-09-14 04:12 PM
I hear some disturbance voice but not the person's voice through earpiece when I had to answer a call. Phone speaker come's fine for videos/music but along with ear speaker even phone speaker doesn't work.
I tried software repair - no luck.
I tried smart connect - clear data -> no luck.
I tried Phone restart - no luck.
There are different tests to check ear speaker -> they all are passing BUT only on calls ear speaker and phone speaker doesn't work.
Any idea what could have gone wrong on my XPeria Z1?
2017-12-07 10:42 PM
Same problem here with Z3 mini. Tried all solutions but nothing worked so far. Can hear and talk to people via headset. Without that people hear me but I don't hear them and setting phone on speaker doesn't work either. Music, ringtone and buzzer all work fine. Anyone?
2018-01-06 02:23 PM
Nothing on this solutions worked tried all, best is to download soundabout app and go to wired connection and uncheck aall of them voila amazing was furstrated
2018-06-07 12:48 PM
Sony Connect clear cacha and data.
Worked for me. I was just about to send it in for a repair.
2018-11-06 05:31 PM - last edited on 2018-11-06 08:13 PM by alexdon
i have same problem ,my phone xperia L earspeaker not working while calling but its is working on *#*#7378423#*#* ear speaker check is working.
give me some solution
my phone is sony Xperia c3..
jab bhi call karti hu samne wale ki awaj nahi sunai deti.please sot out my problem..
Whenever you call, the voice of the front will not be heard. Please tell me my problem ..
To solve Ear speaker not working issue, try solutions in this thread.
For me, the below worked:
1. Plug in earphones to Xperia.
2. Play any music
3. Stop music & it should work.
Else try being on a call & use the Speaker and while sound is coming, switch to earphone.
Also, try clearing the Data and Cache of Sony Smart Connect app found in Settings > Apps.