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unable to update to JB using PC companion

SOLVED
Adviser
Message 1 of 13
3,487 Views
Message 1 of 13

unable to update to JB using PC companion

Hello,

I have been trying toupdate my Xperia Ion to Jelly Bean from ICS for a long time. A new version of JB for Ion is there on Sony mobile India official site. But whenever I connect my phone with PC Companion and update, it says your phone is uptodate. Can someone please help mehowtoupdate my phone.

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
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Demigod
Message 2 of 13
3,783 Views
Message 2 of 13

Re: unable to update to JB using PC companion

We're now rolling out the Jelly Bean update for Sony Xperia Ion.

It may not be available for all countries/operators yet but try updating using PC Companion/Update service.

Availability and rollout timing will vary by market and customer variants

For further questions regarding Jelly Bean update for your specific market I recommend you to contact your local support:

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

12 REPLIES 12
Highlighted
Demigod
Message 2 of 13
3,784 Views
Message 2 of 13

Re: unable to update to JB using PC companion

We're now rolling out the Jelly Bean update for Sony Xperia Ion.

It may not be available for all countries/operators yet but try updating using PC Companion/Update service.

Availability and rollout timing will vary by market and customer variants

For further questions regarding Jelly Bean update for your specific market I recommend you to contact your local support:

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

One time poster
Message 3 of 13
3,010 Views
Message 3 of 13

Re: unable to update to JB using PC companion

Dear henke

i think it is better to you to see the particular country website before giving this type of stereo phonic answers because since 8 days sony india site is telling that in our region ion is having jellybean update but not really available through pc companion.it is the main bluffing of sony and you are also supporting the same bluffing with out knowing the facts.i think if you are a sony employee please go through the website and give us correct answer.if no update is available please try to remove that indian ion users are having update from sony site why because in india i think no operator specific model of ion was available.

Emperor
Message 4 of 13
3,010 Views
Message 4 of 13

Re: unable to update to JB using PC companion

@malladi post the source link




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 5 of 13
3,009 Views
Message 5 of 13

Re: unable to update to JB using PC companion

screenshot 1.jpgscreenshot 2.jpgscreenshot 3.jpg

Emperor
Message 6 of 13
3,009 Views
Message 6 of 13

Re: unable to update to JB using PC companion

I don't quite understand the problem or the issue, its quite clear

http://www.sonymobile.com/global-en/software/phones/xperia-ion-lt28i/

http://www.sonymobile.com/global-en/software/phones/xperia-ion-lt28h/

Latest available software

You may already have the latest software, depending on the date of purchase. Software updates are released at different times depending on operator and/or country. Therefore, we cannot give you an exact date for when a specific update will be available for your device.

Android version: Google Android 4.1 (Jelly Bean)

Latest available software: 6.2.B.0.211

Release started: 2013-06-25

To find your device’s current software version:
Settings > About phone > Build number / version




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 7 of 13
3,009 Views
Message 7 of 13

Re: unable to update to JB using PC companion

that's what we are telling since 8 days why sony is bluffing,i think you can understand our issue now,if possible guide sony

Emperor
Message 8 of 13
3,009 Views
Message 8 of 13

Re: unable to update to JB using PC companion

let me try to understand, the update its finally out somewhere in the world but that does not mean its globally available, just like any other update it has to go through an approval process and then you will get the update.




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 9 of 13
3,009 Views
Message 9 of 13

Re: unable to update to JB using PC companion

then sony should not display about this update for india.it is quite clear that after getting approval only they can post on the website.if not why they updated this indian site which we belongs to are having update.may be to bluff us or to save skin from this type of queeries from other parts of the world.sir lastly i can say i have given proof from sony india site only

Adviser
Message 10 of 13
3,009 Views
Message 10 of 13

Re: unable to update to JB using PC companion

Dear Henke,

Jelly Bean update for Xperia Ion is available in India.

Please have a look at the link below

http://www.sonymobile.com/global-en/software/phones/xperia-ion-lt28i/

Even after installing Java patch, Sony update centre, I am unable to update my phone to JB from ICS. Please let me know if there is any other alternate way of doing it.

Thank you