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Xperia Ion 3G speed issue

SOLVED
Adviser
Message 1 of 26
6,022 Views
Message 1 of 26

Xperia Ion 3G speed issue

Hi

I am from chennai(India)

4 days before i bought xperia ion.

Problem is 3G slow speed

My Airtel 3g speed in xperia ion is max 60kb ...!(Screen shot attached)

but Signal reception & voice call is very well,

getting full 3G signal.

Also 2g net working fine.

and I Checked with another service provider Aircel 3G and it is working very well (Speed getting 7 mb/s)

Anybody facing the same issue?Kindly help me...

(Airtel CC don't know the reason Slightly frowning Face  )

My oldxperia  neo v 3g wrking fine with my airtel sim...!

Is it phone problem ?

Screenshot_2012-10-17-14-41-24.png

1 ACCEPTED SOLUTION

Accepted Solutions
Adviser
Message 9 of 26
4,718 Views
Message 9 of 26

Re: Xperia Ion 3G speed issue

Finally the problem solved with new firmwire updation(6.1.E.2.68).Thanks sony for the solution.

View solution in original post

25 REPLIES 25
Sam
Sony Xperia Support
Message 2 of 26
3,842 Views
Message 2 of 26

Re: Xperia Ion 3G speed issue

Unfortunately this is almost certainly a network issue, however it would be worth trying a secondary SIM.


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Adviser
Message 3 of 26
3,842 Views
Message 3 of 26

Re: Xperia Ion 3G speed issue

Well but my xperia neo v phone getting full 3G speed with the same airtel  card...!

Highlighted
Rookie
Message 4 of 26
3,842 Views
Message 4 of 26

Re: Xperia Ion 3G speed issue

Even My xeperia ion has the same issue.  2g works better. But using 3g @ rest of tamilNadu works nfine except in chennai.

And 3g works pretty good in my old mobile nokia e72.

After registering complaintt in customercare both chennai and rest of tamil nadu failed to work.

Adviser
Message 5 of 26
3,842 Views
Message 5 of 26

Re: Xperia Ion 3G speed issue

So is this phone problem or network problmAnguished Face

Rookie
Message 6 of 26
3,842 Views
Message 6 of 26

Re: Xperia Ion 3G speed issue

hopefully network, im about to try number portability. If the other network too doesnt worked means then i wont recommend this phone at all.

Rookie
Message 7 of 26
3,842 Views
Message 7 of 26

Re: Xperia Ion 3G speed issue

only waste of money Thinking Face

Adviser
Message 8 of 26
3,842 Views
Message 8 of 26

Re: Xperia Ion 3G speed issue

I love Ion solid build & design other wise definitely  I will choose Galaxy S3. Price is same only.

But now i am totally fedup ..!

My Airtel connection is  in CUG plan.No I can't do MNP Slightly frowning Face

Adviser
Message 9 of 26
4,719 Views
Message 9 of 26

Re: Xperia Ion 3G speed issue

Finally the problem solved with new firmwire updation(6.1.E.2.68).Thanks sony for the solution.

View solution in original post

One time poster
Message 10 of 26
3,842 Views
Message 10 of 26

Re: Xperia Ion 3G speed issue

I am facing the same problem, can any one help me regarding this how to update the new firmwire updation(6.1.E.68), myself indian user....